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Top Customer Success Jobs in Indianapolis, IN
The Customer Account Specialist will build and develop relationships with customers to enhance ongoing partnerships. Responsibilities include providing shipment updates, analyzing inquiries, improving operational efficiency, and using the Navisphere tech platform for reporting and data analysis. The role requires a proactive, customer-centric approach and involves collaboration with internal teams.
The Customer Service Representative will engage with customers, manage incoming calls, provide information, resolve complaints, and build relationships in a fast-paced, remote environment. They will handle tasks independently and as part of a team, ensuring satisfaction and maintaining records of interactions.
The Customer Success Engineer at Dataiku will work closely with customers to enhance product adoption, retention, and satisfaction. Responsibilities include onboarding, executing product demonstrations, establishing regular touchpoints, solving technical issues, and collaborating with sales teams to drive customer engagement and expansion opportunities.
The Industry Growth Representative at Quench is responsible for meeting sales quotas by identifying and closing new business opportunities in the hospitality sector. This involves understanding customer needs, maintaining pipeline via Salesforce, and building strong customer relationships while staying knowledgeable about competitive markets.
The Customer Success Manager will manage and grow a portfolio of clients, serving as a trusted advisor and resolving issues proactively. This role includes onboarding clients, conducting business reviews, and proposing additional services to enhance client engagement and revenue growth.
The Operations Support Specialist ensures timely delivery of medical supplies, handles shipment issues, maintains communication with stakeholders, manages order entries in the CRYOPDP System, provides real-time updates on shipments, generates reports, and offers customer support. They also escalate issues and provide backup for the Operations Support Supervisor when needed.
As a Training Specialist, you will manage training for new and existing customers by developing and delivering training content both in-person and virtually, while collaborating with internal teams to ensure effective adoption of the Eleos platform. You’ll communicate with customers and track KPIs to enhance the training experience.
As a Carbon Technical Partner, you will manage customer support for Carbon’s innovative products, resolving technical issues while ensuring exceptional customer experiences. You’ll serve as the main contact for assigned customers, conduct training, diagnose issues, and communicate effectively across teams. The role requires flexibility and adaptability to meet customer needs amid a fast-paced environment, with up to 30% travel expected for training.
In this role, you will be responsible for interacting with customers, enhancing their experience with Shift5's products, and finding solutions to complex problems. You will also serve as a mini-CTO for deployments and travel to customer sites regularly.
The Customer Support Manager will lead and grow the Customer Support team, ensuring top-tier customer experiences for SpotMe's digital events platform. Responsibilities include managing team performance, maintaining customer satisfaction, escalating critical issues, and building relationships across teams. Flexible work hours required for coordination between time zones.
The Customer Support Manager will lead and grow a team of Customer Support Specialists to ensure exceptional service for SpotMe's SaaS platform. Responsibilities include managing team performance, dealing with escalated customer issues, and developing reporting metrics, all while ensuring effective 24/7 support. Flexibility in work hours is required to overlap US and European shifts.
Top Companies in Indianapolis, IN Hiring Customer Success Roles
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