Top Hybrid Customer Success Jobs in San Francisco, CA
The Client Director at Nexthink is responsible for leading client relationships, ensuring customer satisfaction, and driving the adoption of digital employee experience management solutions. This role involves working closely with IT leaders to understand their needs and challenges, providing insights, and facilitating digital transformation within organizations.
The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
The Associate, Support Specialist provides customer support for a dispersed workforce, focusing on technology operations including IT incident management and end-user support. The role involves resolving technical issues with an emphasis on laptop support across Windows PCs, Macs, and iPads, aiming to enhance user experience and operational efficiency.
Featured Jobs
As a Client Success Manager, you will be the main liaison for existing customers, ensuring they maximize their investment in our legal technology platform. You will focus on account retention, engage with clients to increase usage, communicate the value of services, and lead product demos, aiming for high renewal rates and strong customer relationships.
The Document Control Specialist at Vaxcyte is responsible for managing and maintaining quality systems documentation related to vaccine manufacturing in a GXP compliant environment. This role involves overseeing the lifecycle of GMP documents in Veeva, collaborating with quality assurance and project management teams, and supporting audits while ensuring compliance with regulatory standards.
As a Trust & Safety Specialist, you will ensure safety on the platform through investigation and enforcement of terms of service, manage escalated support tickets, communicate with stakeholders, and improve operational policies. This role requires strong analytical skills and the ability to handle non-standard hours.
The Revenue Specialist will drive sales for Plaid's Credit suite, focusing on the Plaid Consumer Report product. Responsibilities include managing the sales funnel, developing sales strategies, enabling a scalable sales process, and collaborating with various teams to enhance client experiences. The role requires strong sales skills and industry expertise in Credit or Lending.
Senior Client Partner responsible for driving sales and business development strategies, establishing and maintaining relationships at the CXO level, and creating long-term strategic partnerships with clients in the Internet and ISV segment. Responsibilities include managing client relationships, positioning Brillio as a Strategic IT partner, managing account P&L, mapping solutions to client requirements, and driving client services and delivery teams to achieve goals. Required qualifications include proven track record in delivering growth with Internet and ISV clients, executive presence, communication skills, and expertise in technology areas such as Product Engineering, Networks, Cloud, Analytics, and Digital technologies. Must demonstrate critical leadership qualities like Customer Advocacy, Owner's Mindset, and Innovation Ethos.
As a Client Partner Associate, you will build relationships with pharmacy partners, support them post-launch, provide training, and identify growth opportunities. You will work closely with technical teams to enhance pharmacy performance and ensure client satisfaction.
As a Customer Success Manager, you will build strong relationships with customers, ensure their satisfaction, analyze customer health metrics, lead training sessions, and work with cross-functional teams to improve customer experience. You will assist with escalated issues and gather customer insights for ongoing improvements.
All Filters
No Results
No Results
