Client Director

Posted 6 Hours Ago
Be an Early Applicant
San Francisco, CA
Hybrid
Entry level
Artificial Intelligence • Big Data • Information Technology • Software
Nexthink helps IT teams around the world modernize the digital employee experience.
The Role
The Client Director at Nexthink is responsible for leading client relationships, ensuring customer satisfaction, and driving the adoption of digital employee experience management solutions. This role involves working closely with IT leaders to understand their needs and challenges, providing insights, and facilitating digital transformation within organizations.
Summary Generated by Built In

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Nexthink Adopt is transforming the digital landscape by empowering business leaders to harness the full potential of technology. Our platform enhances digital adoption through guidance, engagement, insights, and automation, boosting employee efficiency, providing executives with deeper visibility into digital usage, and maximizing the value of digital assets to drive successful digital transformation.

Additional Information

We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. 

In addition, we offer: 

  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • 📚 Free access to professional training platforms to explore your interests and enhance your skills.
  • 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

What the Team is Saying

Kathryn
Dani
Pedro
Christian
The Company
HQ: Boston, MA
1,051 Employees
Hybrid Workplace
Year Founded: 2004

What We Do

At Nexthink. we’re not just the leader in the digital employee experience management category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT progress from reactive problem-solving to proactive optimization.

We’re growing our teams around the world to create, scale, market, sell, and develop the future of digital employee experience to help IT teams everywhere delight people at work.

We are 1,000+ employees strong in 9 offices worldwide, across 8 different time zones, speaking 60+ languages. We are passionate about technology, we are category disruptors, and we are motivated by the impact of our work on our end customers. We don’t take ourselves too seriously, and we wake up every day excited about shaping the way employees experience their digital workplace. Sound like you? Let’s talk!

Why Work With Us

Nexthink has a clear mission to delight people at work. That means the teams who rely on our products, the businesses we serve, and most importantly our own Nexthinkers. We’re guided by our values. We are positive, we get things done, we work as one team, and we keep growing. These values steer our decisions to continue to push innovation.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Nexthink Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We all have different preferences & arrangements allowing us to do the best work possible. Each team needs to have an open conversation to determine.

Typical time on-site: 2 days a week
Company Office Image
HQBoston, MA
Company Office Image
HQLausanne, CH
Riyadh, SA
Company Office Image
Bangalore, IN
Bratislava, SK
Dubai, UAE
London, Gb
Company Office Image
Madrid, SP
Manchester, GB
Company Office Image
Paris, FR
Learn more

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account