Top Hybrid Customer Success Jobs in Dallas-Fort Worth, TX

The Senior Customer Success Manager at Nexthink will oversee a portfolio of strategic customers- driving adoption of digital employee experience solutions, managing customer relations, and ensuring renewal through value tracking and collaboration with various teams. They will identify upsell opportunities and act as a trusted advisor throughout the customer lifecycle.

The Director Market Transformation Team - Client Development is responsible for shaping, piloting, and scaling Finance and Navigator Platform initiatives. They will lead a team to prioritize customer problems, develop impactful initiatives, and drive strong economic results nationally. The ideal candidate has deep auto industry experience, strong influence skills, and the ability to pilot difficult initiatives. Responsibilities include strategic leadership, people leadership, program & product management, client facing interactions, go-to-market strategy, partnership development, strategic analytics, executive communication, and results orientation in a fast-paced environment.

As a Sr. Client Services Manager at CNA, responsible for developing and directing claim service strategies, managing underwriting and agency relationships, and driving customer satisfaction within defined service standards. Collaborates with underwriting, builds and maintains business relationships, leads development of client service goals, and serves as a knowledgeable resource for internal and external customers.