Top Hybrid Customer Success Jobs in Dallas-Fort Worth, TX

The Claims Specialist will manage liability claims, assist in claim reporting, evaluate claims, act as a liaison between property managers and insurers, and ensure compliance with reporting processes. The role also involves providing loss history and assist in historical claim closure efforts.

The Event & Campaign Specialist will assist in the setup, execution, and tracking of events and digital campaigns within Salesforce and HubSpot while supporting the marketing team in optimizing campaign performance and analytics.

As a Customer Implementation Specialist, you will manage EZLynx implementation projects, working closely with customers to ensure high-quality implementation processes. You will guide customers through requirements gathering, maintain project documentation, and sustain strong relationships to achieve mutual goals and satisfaction. You will manage multiple priorities in a fast-paced environment, ensuring deadlines are consistently met.

As a Client Support Representative, you will provide exceptional client support via phone, email, and chat, resolving both simple and complex issues related to financial products. You will collaborate with internal teams, develop client support materials, and contribute to improving the overall client experience. Your role will also involve client outreach and assisting with onboarding new accounts, while maintaining efficient support operations.

As a Designated Support Engineering III, you will provide expert technical support and collaborate with account teams to enhance customer experience. Key responsibilities include solving network-related issues, understanding customer technology needs, and building trust in the company's products through effective service delivery.

The Client Success Manager will oversee key client relationships in the Pharmacy Benefit Management (PBM) sector, ensuring satisfaction through effective account management and operational delivery. Responsibilities include client communication, contract management, and problem resolution, requiring a solid understanding of PBM services and strong organizational skills.

The Customer Success Manager will drive customer success through technology-driven strategies, ensuring customer deployment, adoption, and satisfaction with the Resi platform. Responsibilities include revenue retention, upselling, high-volume sales activities, and collaboration with technical support. Successful candidates will have strong communication skills, a proven track record in account management, and the ability to manage numerous customer accounts effectively.