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Top Hybrid Customer Success Jobs

16 Days Ago
Hybrid
San Francisco, CA, USA
Senior level
Senior level
Software • Data Privacy
Manage customer post-implementation experience, ensure product adoption and success, conduct business reviews, and collaborate for renewals and expansions.
Top Skills: CybersecurityData SecurityPrivacySaaS
16 Days Ago
Hybrid
Chicago, IL, USA
65K Annually
Junior
65K Annually
Junior
Edtech • Software
The Customer Success Manager II will help K-12 customers maximize the use of Screencastify by onboarding them, addressing issues, and providing support to ensure success and drive product adoption.
16 Days Ago
Hybrid
New York, NY, USA
Mid level
Mid level
Consumer Web • eCommerce • Software
Lead the customer experience support team to optimize workflows, enhance customer satisfaction, and implement AI tools while managing multi-brand operations.
Top Skills: AIGladlyOmnichannel Systems
Reposted 17 Days Ago
Remote
Hybrid
United States
Mid level
Mid level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Client Solutions Specialist is responsible for providing exceptional customer service, engaging potential sales opportunities, and managing client communications through CRM. Duties include inbound and outbound sales activities, collaborating with departments, and maintaining a high volume of client interactions. The role requires strategic thinking, analytical skills, and strong organizational capabilities.
17 Days Ago
Hybrid
New York City, NY, USA
Mid level
Mid level
Fintech • Payments
Coordinate and enhance customer support operations, manage verification processes, handle disputes, analyze KPIs, and contribute to service improvements at a fintech startup.
Top Skills: PlaidSardineStripe
17 Days Ago
Hybrid
San Francisco, CA, USA
Mid level
Mid level
Information Technology • Insurance • Professional Services • Software • Cybersecurity
As a Cyber Claims Specialist, you'll evaluate cyber insurance claims, draft coverage letters, manage relations with clients and stakeholders, and report on claims, focusing on continuous improvement in claims processes.
Top Skills: Claims HandlingCyber InsuranceCybersecurity Technology
17 Days Ago
Hybrid
Location, WV, USA
Junior
Junior
Information Technology • Consulting
The System Support Specialist conducts software testing, responds to user support requests, documents issues, and collaborates with developers for system improvements.
Top Skills: GitJIRAPostmanSQL
17 Days Ago
Hybrid
Greenville, SC, USA
Entry level
Entry level
Artificial Intelligence • Mobile
The role involves supporting enterprise clients by resolving issues, providing onboarding support, and ensuring customer satisfaction while developing client relationships.
Top Skills: AndroidCrm SystemsiOSSupport Ticketing Platforms
17 Days Ago
Hybrid
San Francisco, CA, USA
Mid level
Mid level
Software
As a Customer Success Manager, you will ensure customer satisfaction and expansion within Mid-Market accounts, collaborating closely with internal teams and managing multiple stakeholders to drive product adoption and mitigate churn.
Top Skills: PlanhatSaaS
17 Days Ago
Easy Apply
Hybrid
Fort Collins, CO, USA
Easy Apply
23-25 Annually
Entry level
23-25 Annually
Entry level
Fintech • Real Estate • Software • PropTech
Support TurboTenant users through chat, email, and phone, advocate for customers, influence software adoption, and educate landlords.
Top Skills: Google WorkspaceMS OfficeSlackZoom
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