Top Hybrid Customer Success Jobs

As a CRM Specialist, you will manage marketing operations for the Online Casino vertical, focusing on engaging the player base through personalized campaigns and promotions. You'll analyze campaign performance, lead A/B testing initiatives, and collaborate with various teams to enhance product offerings and improve user retention.

As a Senior Software Engineer on the GraphQL team at Block, you will lead the design and implementation of the GraphQL platform, drive technical decisions, and mentor engineers. Responsibilities include enhancing API gateway capabilities and collaborating with product teams to meet their needs while optimizing performance and reliability.

As a Customer Service Representative at Pfizer, you will respond to customer inquiries, manage orders, monitor financial transactions, and provide excellent service across multiple communication channels. You will also act as a supportive team member, mentoring less experienced representatives and collaborating with various internal departments to resolve customer issues and enhance service delivery.

The Cash Management Specialist evaluates, researches, and resolves customer payment processing issues. They maintain customer payment options, coordinate adjustments, process manual payments, prepare deposits, and provide customer billing support.

As a Retail Fraud Specialist I, you will provide exceptional customer service for financial products, manage high call volumes, and build strong relationships with clients while navigating various computer systems. You are expected to utilize your bilingual skills in English and Spanish, while demonstrating adaptability and emotional intelligence in customer interactions.

As a Product Implementation Specialist - Associate, you will manage technical product onboarding experiences for clients. Responsibilities include overseeing client interactions, implementing treasury solutions, translating business requirements, and maintaining strong relationships with stakeholders to ensure successful project execution.

As a Senior Specialist in Securities Based Lending, you'll support JP Morgan Wealth Management by analyzing, structuring, and documenting credit transactions secured by marketable securities. Responsibilities include guiding market partners on credit needs, reviewing credit risks, and maintaining loan portfolios.

As a Client Director at ServiceNow, you will lead executive relationships with major accounts, driving strategic initiatives and sales opportunities. You'll collaborate with cross-functional teams to develop tailored solutions for clients, ensuring exceptional customer experiences while meeting financial targets. The role requires managing global resources and building deep relationships from project teams to CxO levels, alongside achieving sales objectives.

In this role, you will provide technical support on the IT Service Desk, logging incidents, answering queries, escalating issues as needed, and assisting users with the ServiceNow platform.

As a Customer Care Advocate for MetLife, you will provide inbound customer service for annuities and life insurance products, addressing customer inquiries and resolving issues effectively. This role requires strong multitasking and communication skills to deliver exceptional service and support financial transactions.