Top Customer Success Jobs in Hartford, CT

The Science and Technology Protection Specialist will support AFWERX’s Security Branch by developing S&T Protection Plans, conducting security risk assessments, and ensuring the protection of sensitive and classified technologies. Responsibilities include providing guidance, implementing risk mitigation strategies, conducting security training, and maintaining compliance with security regulations.

The Senior Procurement Specialist will lead procurement projects, manage supplier relationships, analyze market trends, and drive cost-saving initiatives. This role involves collaborating with various departments to align purchasing strategies with business objectives and optimizing procurement processes using data-driven insights.

The Associate Support Specialist - Payments provides first-level customer support for the VC Pay Tuition Management and Payment Processing product. Responsibilities include managing support requests from core users and end-users, troubleshooting technical issues, and resolving them through effective communication and problem-solving skills.

The Insurance Verification Specialist is responsible for verifying information concerning client insurance policies through phone calls, ensuring compliance and accuracy. Responsibilities include managing relationships with insurance agencies, conducting data entry, reporting discrepancies, and maintaining professionalism. The role emphasizes effective communication and teamwork to achieve verification project goals.

As a Customer Success Manager at Glia, you'll manage strategic relationships with key clients, provide direction on utilizing the platform, create performance reports, and collaborate across teams for optimizing client experiences and driving value with SaaS solutions.

As a Senior Mobile User Acquisition Specialist, you'll lead user acquisition strategies for Tempest's mobile apps, executing data-driven campaigns across platforms like Google and Facebook, optimizing performance, and collaborating with design and analytics teams to drive growth and app installs.

As a Customer Frontline Support Engineer, you will provide first contact support to resolve complex issues for customers, ensure customer satisfaction, and collaborate with internal teams. Responsibilities include delivering technical support, managing cases, participating in incident management, and suggesting process improvements.