Top Operations Jobs in Detroit, MI

The Business Analyst will act as a liaison between Product Management and R&D, gathering and documenting business and technical requirements to enhance the customer journey and drive product success. Responsibilities include leading discussions, entering updates in Azure DevOps, conducting refinement sessions, and collaborating with stakeholders across various levels to resolve business challenges and streamline processes.

The Senior Program Manager for Acquisitions & Resale oversees strategic goals, manages project tracking and team leadership, and drives initiatives focused on optimizing business outcomes. The role communicates with stakeholders, tracks financial performance, and ensures alignment with organizational objectives.

The Consultant Performance Audit Operations role involves evaluating performance programs for Blue Cross Blue Shield Health Plans, ensuring accurate customer interactions. The auditor verifies operational audits, reviews performance results, collaborates with stakeholders, and provides training and support. Strong research, analytical, and communication skills are essential, along with experience in claims systems and health care operations.

The Operations Associate supports the Operations Team Lead and Auto Operations Team by handling repossession processing, DMV issues, and customer service inquiries related to auto titles. This includes data analysis, communication with internal and external stakeholders, ensuring compliance with legal procedures, and maintaining documentation.

The Senior Director of End User Services & Employee Product Feedback will enhance external-facing products through employee feedback, manage beta testing programs, and drive improvements in internal employee experience via IT services, service management, and client support. They will develop feedback strategies and ensure integration into product development while leading teams for a frictionless digital experience.

The Operations Program Management Senior Analyst is responsible for maintaining departmental documents, executing financial planning, supporting program managers, analyzing procedures, and leading continuous improvement efforts in manufacturing quality and efficiency.

The internship involves collaborating with teams to analyze and improve value streams, studying and documenting standard work procedures, gaining knowledge of SMED principles, implementing process improvements using Lean methodologies, and compiling findings into a Kaizen map for actionable initiatives.