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Top Customer Success Jobs in Detroit, MI
The Multilingual Live Caption Specialist is responsible for providing real-time captioning for live events and broadcasts in multiple languages, ensuring accuracy and adherence to captioning guidelines. Responsibilities include collaborating with production teams, conducting quality checks, and staying updated on captioning technology.
As an Azure IAM Specialist, you will design, implement, and manage secure identity solutions leveraging Microsoft Azure Entra. Responsibilities include establishing B2B integrations, ensuring secure authentication, developing access policies, monitoring activities, and collaborating with security teams on access policies. You'll also conduct audits, provide training, and act as a lead during incidents involving identity compromises.
The Quality Specialist is responsible for quality management, process improvement, and operational excellence. This role involves audits, data analysis, process improvement, training, and cross-functional collaboration.
As a Legal Content Rules Specialist, you will assist with legal research, provide user support on procedural rules, maintain blog content, monitor court rules updates, organize a document database, and support the client services team while ensuring accuracy in legal content creation.
As an English Speaker Diarization Specialist, you will review audio files, identify speakers, and add timestamps for speaker turns. This role is flexible, allowing you to work at your own pace, and aims to support the development of AI-powered speech recognition technology.
The Client Manager is responsible for maintaining and expanding client relationships through ongoing engagement, optimizing check program performance, and developing account plans to meet organizational goals. They will monitor project satisfaction, provide market insights, and collaborate with sales and product teams to enhance client value.
The Technical Account Manager at Cohesity is responsible for managing post-sales customer engagement, ensuring successful onboarding and adoption of Cohesity products. This role requires resolving technical issues and working closely with support and engineering teams, promoting customer success, and identifying growth opportunities within client accounts.
The Customer Success Manager will develop and maintain relationships with key stakeholders in a portfolio of merchants, providing consultative guidance and product expertise to drive business results through the adoption of Recharge features. This role involves advocating for merchants' needs and resolving issues swiftly to enhance their experience with the subscription platform.
The Frontline Support Specialist will respond to and manage customer inquiries across various channels, escalate issues when necessary, and assist in documentation and training for new features. The role focuses on providing excellent customer service in a SaaS environment while developing knowledge of business processes related to the company's financial solutions for therapists.
The Field Representative will engage with retail partners on behalf of utility programs, ensuring compliance and education regarding energy-efficient rebates. Responsibilities include conducting field visits, delivering training, managing partnerships, reporting visitations, and streamlining processes while maintaining excellent organizational skills.
Top Companies in Detroit, MI Hiring Customer Success Roles
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