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Top Customer Success Jobs in Detroit, MI
As a Sr. Customer Success Engineer at Dynatrace, you will be responsible for addressing complex configuration issues, guiding customers in product usage, and advocating for customer needs. You will provide training, participate in business reviews, and document best practices, while maintaining product knowledge and collaborating with technical resources to enhance customer experience.
The EH&S Specialist will oversee health, safety, and environmental programs, ensuring compliance with regulations, conducting inspections, investigating incidents, and promoting a safety culture within the organization. The role involves collaboration across teams to develop and deliver safety training and manage response activities.
The Client Services Coordinator II will manage and coordinate client accounts by ensuring deadlines are met and maintaining communication with clients. Responsibilities include organizing incoming samples, resolving receipt issues, preparing reports, and collaborating with the program team to meet project goals while adhering to security protocols.
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As a Peer Support Specialist, you will provide support to individuals with serious mental illnesses by conducting outreach, building trust, and guiding them in their recovery journey. You will connect individuals with necessary resources, facilitate care coordination, and empower them to engage in their own health care planning and decision-making.
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The Customer Support Specialist at Grammarly will provide timely and empathetic support, assist with product-related issues, maintain positive customer relations, and contribute to team efficiency. Responsibilities include troubleshooting, training, and refining customer service procedures.
The Enterprise Customer Success Manager at Monte Carlo will lead client relationships from onboarding to value realization, collaborating with account executives to ensure customer satisfaction and growth. Responsibilities include business reviews, stakeholder management, and promoting product adoption through best practices, while maintaining account health and identifying new opportunities for expansion.
The Chat Support Associate at Vetcove will engage with veterinary professionals to assist in their purchasing decisions via the Vetcove platform. Responsibilities include responding to inquiries through chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with teams to improve user experience.
The Customer Support Manager will lead a team of offshore support associates, training and optimizing processes to enhance customer experience. Responsibilities include managing support operations, onboarding new associates, collaborating cross-functionally for system improvements, and advocating for user needs during planning.
As a VIP Host, you will cultivate relationships with highly engaged Players, execute the VIP engagement strategy, re-engage inactive users, manage a promotional budget, and provide feedback for platform improvements.
As a VIP Host at DraftKings, you will manage relationships with engaged players, ensuring a high-quality player experience and achieving performance targets. Responsibilities include analyzing player feedback, executing VIP strategies, and promoting brand loyalty through effective engagement and service delivery.
As a VIP Host, you will build relationships with VIP Players, execute DraftKings' VIP engagement strategy, meet performance targets, and improve platform feedback. This role requires analysis of player behavior, assisting in reactivation efforts, and distributing promotional budgets.
As a Senior Customer Success Manager at CrowdStrike, you will help customers maximize their investment in LogScale and Next-Gen SIEM products. Responsibilities include fostering customer relationships, driving product adoption, managing renewals, conducting business reviews, and advocating for customer needs internally. Strong customer service and problem-solving skills are essential for success in this role.
The Customer Success Director will focus on managing client relationships within Health insurance, ensuring client retention, driving product adoption, and supporting change management initiatives. Responsibilities include training users, conducting business reviews, and identifying opportunities for up-selling.
Top Companies in Detroit, MI Hiring Customer Success Roles
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