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Top Customer Success Jobs in Detroit, MI

2 Days Ago
Remote
Detroit, MI
Mid level
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Client Strategy Manager at PwC manages internal account management for priority clients, leads teams, and oversees project success while mentoring junior staff. Responsibilities include developing strategic plans, driving relationship-building activities, and utilizing CRM systems for effective sales analytics.
6 Days Ago
Hybrid
Detroit, MI
Mid level
Mid level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
The HSE Safety Specialist at Magna is responsible for ensuring compliance with health, safety, and environmental regulations. Duties include developing policies, conducting training, performing safety audits, and managing documentation related to safety and environmental issues. The role requires collaboration with various departments and continuous improvement in safety processes.
16 Days Ago
Hybrid
Detroit, MI
Junior
Junior
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
As a Client Services Coordinator II, you will manage client accounts, ensure deadlines are met, and maintain open communication with clients and team members. You'll address client concerns, prepare reports, and support project timelines under general direction, following established policies.
Top Skills: AccessExcelMicrosoft Word

Featured Jobs

17 Days Ago
Easy Apply
Detroit, MI
Easy Apply
18-18
Entry level
18-18
Entry level
Healthtech • Information Technology • Social Impact • Software • App development
The Peer Support Specialist, referred to as firsthand Guide, engages with individuals living with serious mental illness (SMI) to provide support, build trust, and empower them in their recovery journey. Responsibilities include outreach, care coordination, advocacy, and assisting with accessing resources while maintaining documentation and participating in team collaboration.
3 Hours Ago
Easy Apply
Remote
Detroit, MI
Easy Apply
Entry level
Entry level
Data Privacy
Osano invites talented individuals interested in data privacy to connect for future job openings, emphasizing alignment with their mission and values. Potential roles vary across areas like Customer Support, Sales, and People Operations, with opportunities for personal and professional growth in a fully remote environment.
6 Hours Ago
Remote
Detroit, MI
Junior
Junior
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
As a Customer Support Associate at Squarespace, you'll be responsible for assisting customers via live chat and email, resolving issues related to their accounts, billing, and domains. You will leverage system knowledge to deliver an exceptional customer experience and meet productivity and satisfaction targets.
6 Hours Ago
Remote
Detroit, MI
70K-80K Annually
Junior
70K-80K Annually
Junior
Fintech • Marketing Tech • Professional Services • Financial Services
The Renewals Specialist manages software renewals, negotiates pricing, ensures compliance with contracts, initiates renewals in Terzo, and resolves discrepancies with suppliers. They conduct procurement tasks while maintaining established purchasing policies. The role includes preparing reports and facilitating communication across teams.
Top Skills: AribaCoupaOracleSAP
18 Hours Ago
Easy Apply
Remote
Detroit, MI
Easy Apply
87K-187K Annually
Mid level
87K-187K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Senior Support Engineer, you will provide customer support for GitLab's products by resolving technical issues, collaborating with engineering teams, and contributing to documentation. You will work with both self-managed and SaaS customers to understand their challenges and enhance their experience. This role involves proactive advocacy, support ticket management, and involvement in feature development and bug fixing.
Top Skills: BashLinuxRuby
20 Hours Ago
Remote
Detroit, MI
Entry level
Entry level
Greentech • Internet of Things • Analytics • Energy • Utilities • Renewable Energy
The Client Engagement Manager will build relationships with utility partners, lead grid monitoring projects, and ensure customer success by implementing technology solutions. Responsibilities include developing account plans and collaborating with teams to enhance offerings and meet business objectives.
22 Hours Ago
Remote
Detroit, MI
Entry level
Entry level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Associate Product Support Engineer provides support to customers using the Workiva platform, troubleshooting issues via phone, chat, or tickets and ensuring effective problem resolution. Responsibilities include managing inquiries, maintaining professionalism, documenting activities, and enhancing knowledge base resources to improve customer self-service.
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