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Top Customer Success Jobs in Detroit, MI
As an Onboarding Consultant at Toast, you will manage customer relationships during onboarding of the Toast POS system for restaurants. Responsibilities include developing onboarding plans, conducting remote assessments, delivering training, and providing post-live support for multiple clients, while ensuring customer satisfaction and operational efficiency.
The Customer Success Manager at YCharts will build relationships with clients, understand their investment strategies, and ensure they effectively utilize the company's cloud-based software. The role involves onboarding clients, providing ongoing support, and collaborating with internal teams to improve client experiences and drive product adoption.
As a Customer Success Manager, you'll collaborate with internal teams and customers to drive value by establishing success metrics, engaging customers, and uncovering growth opportunities. You'll be responsible for managing strategic accounts in industries like Financial Services and Fashion/Retail, ensuring high adoption of Persado’s platform and leading communications with clients.
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The Business Continuity Specialist Sr at PNC develops and oversees business continuity and disaster recovery plans, conducts business impact analyses, and leads crisis management efforts. They are responsible for providing insights during emergencies, preparing compliance reports, and enhancing continuity processes through training and communication.
The Strategic Account Customer Support Lead will oversee support operations for major strategic customers, conducting performance analysis and case reviews, fostering cross-functional collaboration, and driving successful support experiences while identifying issues and trends for proactive resolution.
The Hospital Billing and Collections Specialist II processes and reconciles complex client transactions while ensuring accuracy and compliance with standards. Responsibilities include preparing reports, onboarding clients, providing technical support, and adhering to deadlines. The specialist also analyzes data and effectively communicates with clients and teams.
As a Customer Success Manager at Zone & Co, you'll build and maintain relationships with SMB clients, ensuring they receive maximum value from products and services. You'll monitor customer health, identify upsell opportunities, troubleshoot issues, and advocate for customer needs, leading to increased satisfaction and engagement.
The Client Success Manager at Ylopo is responsible for managing client relationships, providing high-quality support, and enhancing client retention by identifying upsell and cross-sell opportunities. This role involves addressing escalated issues, collaborating with teams, and ensuring clients are well-informed about the product offerings.
As a Reliability Success Manager, you'll drive customer growth and retention by enhancing their machine health solutions. You'll serve as a trusted advisor, collaborate with various stakeholders, and help ensure customers achieve tangible results through the Augury platform, all while managing various operational challenges post-implementation.
The Product Support Representative provides exceptional customer service by handling inquiries, troubleshooting issues, and collaborating with team members. Responsibilities include resolving customer inquiries through various channels, validating application issues, and escalating complex matters. They contribute to a supportive team environment and focus on personal growth as well.
Top Companies in Detroit, MI Hiring Customer Success Roles
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