Top Customer Success Jobs

The Community Engagement Specialist will engage with the gaming community, implement marketing strategies, and collaborate across teams to enhance community programs. Responsibilities include managing community interactions, measuring engagement metrics, drafting FAQs, and advocating for community needs in cross-functional initiatives.

The Senior API Documentation Specialist will create clear and comprehensive API documentation for NVIDIA's SDK and cloud-based API products. This involves collaborating with developers and product managers, incorporating code samples, improving documentation quality, and maintaining standards using version control tools.

As a Senior API Documentation Specialist at NVIDIA, you will build and manage comprehensive API documentation, collaborate with developers and product managers, improve developer resources with code samples, and maintain documentation standards using Agile methodologies. You will utilize tools like Git, VS Code, and Markdown to produce clear and accurate content for various API products.

The Acquisition Quality Specialist will conduct audits of contract files, analyze performance metrics, provide recommendations for improvement, and develop solutions for the Program Management Office. This role involves maintaining audit working papers and ensuring compliance with regulations.

As a Physical Damage Specialist, you will oversee third-party vendors, ensuring the quality and accuracy of their work. This role involves resolving issues, maintaining partnerships, and contributing to the financial strength of USAA through exceptional member experiences. You will apply your knowledge of the auto physical damage estimating process and insurance industry standards while working closely with both members and vendors.

The Lead Office Specialist assists in managing production tasks, communicates with clients, resolves delivery issues, and trains new hires. Responsibilities include ensuring project quality, managing workflow, and performing various office tasks such as mail distribution and hospitality services.

The Client Account Partner will manage and grow client relationships within the existing portfolio, drive account strategy, achieve business growth through new opportunities, negotiate pricing, ensure client satisfaction, and align the right talent to client needs.

The ERP Administrator will manage ERP configuration and security, provide end-user support, and enhance business processes through SSRS and SQL development. This role involves integration tasks, troubleshooting, and collaboration with stakeholders for system improvements and ongoing support.

The Customer Service Associate will engage with customers to assess their needs and provide exceptional service. Responsibilities include customer consultations, administrative tasks, and facilitating customer scheduling. The role offers training and opportunities for advancement, focusing on fostering relationships and enhancing customer satisfaction.

This entry-level Client Support position offers training and mentorship in client management and sales. Responsibilities include overseeing account managers, coaching a team, and developing business strategies. The role involves client presentations, implementing solutions for account performance, and regular reporting to senior management.