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Top Customer Success Jobs
Real Estate
The bilingual receptionist manages phone calls, greets and assists customers, maintains office environments, processes mail, and handles basic administrative tasks. Responsibilities include data entry for escrow funds, coordinating deliveries, and ensuring compliance with office policies. The role demands professional interaction and strong organizational skills.
Healthtech
The Technical Support Specialist provides technical assistance and support to clients, troubleshooting and repairing Topcon products, resolving inquiries, and managing escalated issues with minimal supervision. This role includes in-house and remote support, as well as effective communication with customers and distributors to ensure a seamless experience.
Top Skills:
SQL
Healthtech • Pharmaceutical • Manufacturing
The End User Support Analyst provides technical support for remote and onsite users, ensuring the smooth operation of end-user and lab devices, managing digital systems, handling incident management, and supporting continuous improvement initiatives. Responsibilities also include onboarding, configuring audio-visual systems, and troubleshooting support requests.
Top Skills:
Microsoft
Featured Jobs
Big Data • Cloud • Marketing Tech • Social Impact • Software
The Technical Support Engineer will provide technical guidance and troubleshooting to clients, managing a ticket queue and working collaboratively with the Global Customer Support team. The role involves resolving technical challenges, facilitating improvements for stakeholders, and delivering excellent customer service in a hybrid work environment.
Top Skills:
SQL
Logistics • Energy
As a Customer Service Representative, you will liaise with customers to ensure satisfaction by handling calls and correspondence, entering orders, and providing timely product support. You will promote products while addressing customer service requests such as billing and claims.
Insurance
As a Catastrophe Claims Specialist II, you will conduct on-site investigations of property damages, apply policy information, manage financial reserves, and ensure timely settlement of claims while providing exceptional customer service.
Top Skills:
Xactimate
Fintech
The Client Success Manager at ISS Market Intelligence will build strong client relationships, optimize their experiences with the company's platforms, and drive client success and retention through data-driven strategies and effective engagement. Key responsibilities include onboarding clients, conducting business reviews, leveraging usage data for insights, collaborating with other teams, and representing the voice of the customer.
Top Skills:
Salesforce
Artificial Intelligence • Big Data • Machine Learning
The Technical Support Engineer I provides product support to ESET customers, addressing inquiries via calls, emails, and chat, troubleshooting technical issues, assisting with software setups, and documenting solutions for the Knowledgebase. The role involves remote analysis of customer issues, virus and malware troubleshooting, and collaboration with other departments to resolve escalated issues while maintaining high customer satisfaction.
Top Skills:
AndroidMac OsxWindows
Biotech
The Senior Product Support Specialist will provide specialized support for NanoString’s platforms, assist with training initiatives, and help develop a knowledge base to enhance support operations. This role requires diagnosing technical challenges and working collaboratively with field engineers and customers to ensure effective resolution of issues.
Software
The Senior Enterprise Technical Support Engineer at 8x8, Inc. is responsible for ensuring exceptional support outcomes for enterprise customers. This role involves troubleshooting complex technical issues, leading problem management initiatives, collaborating with engineering teams, and providing high-level customer service. The engineer will manage escalated cases and mentor junior team members while continually improving knowledge management practices.
Top Skills:
AISipVoip
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