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Top Customer Success Jobs
Edtech • Kids + Family • Software
As a Customer Engagement Specialist at Paper, you will promote brand awareness and facilitate engaging educational sessions to drive student adoption across district communities. You will train teachers on Paper's platform, build relationships with key stakeholders, and support grassroots teacher education initiatives.
Energy
The arXiv User Support Specialist provides essential assistance to arXiv authors, readers, and moderators by addressing customer queries, performing technical checks, coordinating submissions, and maintaining documentation. This role involves working in a fast-paced environment while fostering a culture of inclusion and providing support throughout the submission process.
Edtech
The User Support Specialist at arXiv will provide essential support to authors, readers, and moderators through responding to queries, performing technical checks, interpreting submission policies, and managing service tickets. The role emphasizes a collaborative culture, excellence in customer service, and continuous process improvement within the editorial and user support team.
Featured Jobs
Edtech • Fintech • Payments • Financial Services • Hospitality
As a Program Specialist at Booster, you will serve as the face of the Boosterthon program in elementary schools, teaching character curriculum, hosting fundraising events, and engaging with students, teachers, and parents. Your role involves motivating students to raise funds, showcasing positivity, and contributing to a high-energy environment in schools.
Automotive • Retail
The Customer Operator at CarMax provides exceptional customer service, assists customers with service/repair processes, answers service calls, schedules appointments, and maintains accurate records. They are responsible for facilitating communication within the service department and ensure customer satisfaction by adhering to company guidelines.
Yesterday
Information Technology • Hospitality
The Team Leader is responsible for overseeing the operations of a bell attendant team, ensuring service standards are met, managing staffing, resolving guest issues, and supporting the overall service experience. They are also involved in hiring, training, and providing feedback to team members.
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
As an Associate in Global Technical Support at Ciena, you will provide post-sales remote system support for customers, troubleshooting technical issues and assisting senior engineers. This role involves reviewing field issues, contributing to quality assurance, and maintaining customer relationships while working with various telecommunications protocols.
Top Skills:
Fiber Optic TransportSwitching ProtocolsUnix
Information Technology
The Solutions Consultant will define and develop solutions in the wireless telecommunications domain by establishing customer needs, enhancing business development, and collaborating with internal teams to create technical proposals and documentation. The role involves managing customer relations and supporting the implementation of innovative solutions across various product lines.
Top Skills:
Python
Fintech
The Account Services Representative establishes and maintains relationships with business accounts, resolves operational issues, assists in delinquency management, promotes efficient program management solutions, follows up on client inquiries, and coordinates with internal teams to ensure high service satisfaction, primarily via telephone and email communication.
Healthtech • Financial Services
The Representative II, Desk Side is responsible for providing IT support to remote and local team members, managing IT assets, troubleshooting connectivity and software issues, and improving helpdesk processes. Key responsibilities include imaging computer systems and collaborating with IT teams to resolve user issues while maintaining a focus on customer service.
Top Skills:
Comp Tia A+Windows
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