Solutions Consultant

Summary:

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.

We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

VIAVI has an exciting opportunity for a Solutions Consultant with proven capability of defining and developing Solutions in the Wireless telecommunication networks sector, from concept through to introduction.

In this role, you will: establish customer needs and identify opportunities to deliver technical solutions and business outcomes; develop innovative solutions and services in collaboration with the direct field, product management and engineering teams; Support business and account growth and new business development; collaborate closely with internal and external stakeholders, across a market leading portfolio, to secure the supply of high-quality development, test & validation solutions and services to customers.

Key Responsibilities and Requirements

• Proficient across multiple technology domains and track record of designing and developing complex services/solutions to customers that include multiple product lines, partners and suppliers
• Serve as the primary liaison for solutions definition with the customer and VIAVI internal team whom capture and prioritise solution requirements, ensuring alignment with customer needs and strategic goals.
• Support Sales and Business development in preparing, submitting and winning Solution Proposals,  Bids and Proof of Concepts with customers.
• Responsible for producing the Solution definition and description documents drawing in associated contributors and expertise from the organisation as required
• Produce use cases aligned with customer needs/requirements
• Work with PLM and R&D for solution design, configuration and dimensioning and any custom development or engineering services work required for the solution
• Support the generation of the bill of materials and work for the proposal and quotation
• Support generation of the Statement of work and responses to customer RFPs/RFIs (request for proposal / Information) e.g. solution description, benefits and compliance.
• Refine requirements and solutions definition documents and gain sign-off based on feedback from the customer and internal stakeholders.
• Have a good knowledge of the VIAVI solution portfolio and value propositions
• Research and develop core product differentiators, positioning and competitive analysis.
• Key participant in the bid and quotation process and approvals.
• Support Customer meetings and dialog and lead discussions around Solutions requirements and definition.
• Support pre-deployment discussions and solution project kick-off
• Support Solution deployment team (CPM, FAEs, TaaS, etc.)
• Provide guidance on roadmap choices & priorities (into PLM/BU)
• Share best practices with other solutions consultants

Pre-Requisites / Skills / Experience Requirements:

Qualifications & Attributes:

Essential:

• Hold a Bachelor's Degree in Electronics, Telecommunications or Computer Science
• a strong technical background, with a wide knowledge of 3GPP Wireless Networking and Services
• Confident, self starter, able to negotiate requirements effectively between customer and business and engineering
• Strong written & verbal communication skills including with senior executive business decision makers as well technical decision makers, with demonstrated proficiency in creating clear, concise and accurate reports and presentations
• 5+ years of relevant experience in a telecommunications role, with a network equipment manufacturer, supplier or operator and in a customer facing role working across teams and geographies
• Ability to develop strong business and technical relationships with customers, partners and internal teams
• Excellent stakeholder management and communication skills, with the ability to influence and collaborate across diverse teams and leadership levels.
• Passion for continuous learning across multiple products/services and being able to package and present them as complete solutions and services

Desirable:

• Hold a Masters Degree in Electronics, Telecommunications or Computer Science
• in Electronics or Telecommunications or Computer Science
• Strong knowledge of wireless telecoms networks, technologies and services e.g. 5G, LTE/LTE-A, RF and Network Test & Measurement, Open-RAN;
• Solutions development or automation within a TaaS or telecommunications environment.
• Experience and knowledge of Automation (e.g. Python/Jenkins), orchestrations, data management and analytics and cloud network infrastructure test integration, scripting languages

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Job Posting Pay Range:

102,900

to

191,100