Top Customer Success Jobs
The Quality Specialist will document and follow testing procedures for analytical equipment, assist in specialized tests, maintain lab equipment, and work closely with R&D and production for timely analytical feedback. The role involves writing procedures, documenting calibration, and analyzing experimental data.
The Senior Training & Development Specialist will design, develop, and deliver training materials to enhance employee skills, utilizing collaboration with SMEs and an understanding of adult learning principles. Key responsibilities include creating course content, visualizing instructional graphics, and assessing training effectiveness.
As a Solutions Specialist at CrunchTime, you will support customer implementations, ensuring successful execution of data and configuration tasks. You will become an expert in using the inventory and labor management solutions, providing training to customers and optimizing product value through a consultative approach. Your role includes advocating for customer needs and collaborating with internal teams.
The Programmatic Specialist manages programmatic campaigns from start to finish, including planning, trafficking, execution, optimization, and reporting. This role requires collaboration with strategy and investment teams and involves using DSPs for campaign optimization and insights. The specialist will also manage billing, reconciliation, and partner communications.
The role involves conducting billing audits to ensure revenue accuracy, identifying discrepancies, and providing training to departments regarding charge capture. The specialist will also liaise with various hospital departments to maintain billing compliance and implement corrective measures as needed.
The Bilingual Customer Support Specialist at FrankCrum will provide excellent customer service to policy holders, assist with inquiries, document processes, recommend changes, and handle accounts payable and receivables. They aim to foster enriched relationships with insureds and agents while supporting various internal processes.
The Trust & Safety Specialist will investigate safety incidents, manage escalated support tickets, and develop expertise in Instawork's Community Guidelines. Responsibilities include improving operational workflows, following up on incidents, and utilizing data for problem-solving. This role requires exceptional communication skills and the ability to work non-traditional hours.
The Customer Success Operations Manager executes customer-related analysis and effectively troubleshoots customer-reported issues. They support reporting and monitoring of customer satisfaction through KPI development and analysis. The role involves collaborating with internal teams, troubleshooting customer-reported issues, and communicating insights with the Customer Success team.
The Senior Client Partner will manage the full sales cycle, developing relationships with clients to understand their business goals and drive revenue growth. This role involves strategic account planning, salesmanship, and collaboration with internal teams to ensure high-quality creative output and meet annual revenue targets.
The Customer Success Engineer at Lakeside Software will provide technical solutions and support to enterprise customers, develop best practices for SysTrack implementation, and build strong customer relationships to enhance product adoption and satisfaction.
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