Top Customer Success Jobs
As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.
The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
The Case Management Associate is responsible for entering new cases, reviewing applications, ordering medical exams, monitoring case progress, and maintaining positive relationships with agents and underwriters.
The role involves managing the implementation of new processes and tools for clients, validating business requirements, managing product backlogs, and translating data into actionable insights. The candidate will work closely with Product, Engineering, and Science teams to deliver valuable products and maintain strong communication with stakeholders.
The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.
The End User Support Specialist will provide 1st and 2nd level IT support to enhance user productivity by assisting with workplace systems and products. Responsibilities include responding to support requests, diagnosing problems, documenting incidents, supporting events, maintaining IT inventory, and developing training documentation.
The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.
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The Enterprise Support Specialist at Splash provides enterprise-level support for the Splash platform and integrations, manages cases from start to finish, coordinates with product and engineering teams, diagnoses technical issues in customer-friendly language, and develops support documentation. Creative problem-solving and communication skills are essential.
As a Practice Manager, you will lead the Client Strategy team, managing healthcare client relationships and utilizing data to inform business decisions. Your role includes monitoring program production, collaborating with internal teams, and maintaining project timelines while ensuring client satisfaction.
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