Top Customer Success Jobs
As a Client Partner at Livefront, you will own client outcomes by understanding their business needs, managing relationships, and ensuring delivery excellence. You will communicate Livefront's value, guide teams in executing strategies, and identify new business opportunities while earning trust within client organizations.
The Senior On-Site Service Specialist operates high volume duplicating and production equipment, performs copier maintenance, and handles mail distribution. Responsibilities include troubleshooting equipment, ensuring copiers are functional, and maintaining inventory records. This role may also include temporary reception duties and providing assistance with office tasks, reporting directly to site management.
As a Senior Consultant Customer Strategy, you will lead a team of analysts, manage client relationships, and drive data-driven growth strategies. Responsibilities include delivering professional services, fostering business relationships, managing project outcomes, and coaching team members.
The Quality Specialist will document and follow testing procedures for analytical equipment, assist in specialized tests, maintain lab equipment, and work closely with R&D and production for timely analytical feedback. The role involves writing procedures, documenting calibration, and analyzing experimental data.
The Senior Training & Development Specialist will design, develop, and deliver training materials to enhance employee skills, utilizing collaboration with SMEs and an understanding of adult learning principles. Key responsibilities include creating course content, visualizing instructional graphics, and assessing training effectiveness.
As a Solutions Specialist at CrunchTime, you will support customer implementations, ensuring successful execution of data and configuration tasks. You will become an expert in using the inventory and labor management solutions, providing training to customers and optimizing product value through a consultative approach. Your role includes advocating for customer needs and collaborating with internal teams.
The Programmatic Specialist manages programmatic campaigns from start to finish, including planning, trafficking, execution, optimization, and reporting. This role requires collaboration with strategy and investment teams and involves using DSPs for campaign optimization and insights. The specialist will also manage billing, reconciliation, and partner communications.
The role involves conducting billing audits to ensure revenue accuracy, identifying discrepancies, and providing training to departments regarding charge capture. The specialist will also liaise with various hospital departments to maintain billing compliance and implement corrective measures as needed.
The Bilingual Customer Support Specialist at FrankCrum will provide excellent customer service to policy holders, assist with inquiries, document processes, recommend changes, and handle accounts payable and receivables. They aim to foster enriched relationships with insureds and agents while supporting various internal processes.
The Trust & Safety Specialist will investigate safety incidents, manage escalated support tickets, and develop expertise in Instawork's Community Guidelines. Responsibilities include improving operational workflows, following up on incidents, and utilizing data for problem-solving. This role requires exceptional communication skills and the ability to work non-traditional hours.
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