Top Customer Success Jobs

In this role, you'll provide technical guidance to customers and partners, collaborating with the Sales team, managing the customer lifecycle from deployment to retention, and ensuring product adoption and value realization. You'll proactively engage with customers to drive usage and represent their needs internally.

The Customer Onboarding Manager at BombBomb is responsible for leading customer implementation projects, optimizing user engagement, and minimizing time to value. This role requires establishing strong customer relationships, utilizing standardized onboarding workflows, and collaborating with various teams to ensure successful account launches, ultimately driving long-term customer success.

The Problem Solve Specialist is responsible for inventory control, ensuring compliance with processes, conducting pack replacements, and problem-solving order processing issues. Duties include stowing, scanning, picking, packing, and maintaining communication with fulfillment and operations teams in a fast-paced environment.

The Client Implementation Specialist will manage the onboarding process for new clients, develop personalized onboarding plans, ensure data quality, provide training, and maintain strong communication throughout the process. They will also monitor client accounts, build relationships, and maintain comprehensive client records in the CRM system.

As a Customer Success Associate at Datadog, you will build strategic relationships with customers, drive product adoption, manage account requests, and identify growth opportunities while ensuring a positive customer experience.

As the Public Web Product Lead, you will own the product strategy and roadmap for Square's website, focusing on customer conversion and growth. Responsibilities include collaborating with cross-functional teams, defining metrics for success, driving product development from concept to launch, and monitoring key product performance indicators. You'll leverage your product management experience to innovate and optimize user experiences across Square's most visited customer interface.

The Customer Communication Optimization Lead will manage and improve customer communication processes across email, SMS, and push notifications. Responsibilities include documenting workflows, collaborating with IT on API integrations, identifying process gaps, and ensuring alignment with business objectives. Project management and cross-functional collaboration are essential.