Top Customer Success Jobs in Cleveland, OH

The Customer Success Engineer will manage client implementations and technical onboarding at Quantum Metric. They will create tailor-made digital solutions and configurations for clients, ensuring effective use of the Quantum Metric platform to meet client objectives.

The Commercial Customer Success Manager will oversee the entire client journey, from onboarding to renewal. Responsibilities include conducting business reviews, monitoring account health, developing strategies for adoption, and partnering with sales and product teams to enhance customer value and drive growth.

The Learning and Development Specialist at OpenX drives employee engagement by creating innovative learning initiatives. This role involves collaborating with leadership to assess career development needs and manage the learning management system to track training activities. Responsibilities include course material preparation, execution of training sessions, and measuring training effectiveness to align with organizational goals.

Osano invites talented individuals interested in data privacy to connect for future job openings, emphasizing alignment with their mission and values. Potential roles vary across areas like Customer Support, Sales, and People Operations, with opportunities for personal and professional growth in a fully remote environment.

The Curbside Lead is responsible for managing the Curbside Express orders, ensuring they are fulfilled accurately and efficiently. Duties include overseeing team member workloads, providing exceptional customer service, conducting training, and developing merchandising plans. The role also involves scheduling, maintaining safety standards, and promoting a positive team environment.

The Desktop Support Analyst provides technical support for KeyBank employees, ensuring customer satisfaction through effective communication and problem-solving. Responsibilities include troubleshooting and maintaining Microsoft Windows and Apple MAC OS computers, supporting desktop and mobile operating systems, and managing corporate IT assets. The analyst will focus on customer service, work on assigned tickets, and collaborate with team members while documenting processes.

The Customer Experience Manager at Vibrantz Technologies will oversee the entire post-sales customer lifecycle, ensuring high satisfaction and retention by managing customer relationships, analyzing feedback, driving product adoption, and collaborating with various teams to improve service efficiency.