Top Customer Success Jobs in Cleveland, OH

The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.

The Customer Service Representative at Beyond Finance will act as the main contact for clients in financial hardship programs, providing exceptional service through inbound and outbound calls. The role involves understanding client needs, resolving issues, and collaborating with various departments to enhance the customer experience, all while working in a remote call center environment.

As a Manager of Customer Success at Eversight, you will lead a team to ensure customer satisfaction and drive business growth through success implementations of AI-driven pricing solutions. You will manage relationships with major brands, foster team development, and focus on results that align with company objectives while promoting continuous improvement.

As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.

The Patient Advocate serves as a liaison between patients and healthcare providers, handling inquiries through calls, chats, and emails. Responsibilities include managing patient calls, assisting with billing inquiries, leading payment processes, and improving patient satisfaction and collections performance.

The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.

As a Product Support Engineer at Osano, you'll provide technical support for the product suite, manage ticket queues, collaborate with internal teams to resolve customer issues, and advocate for customer needs while ensuring a positive experience.