Top Customer Success Jobs in Cincinnati, OH
As a Tier 1 Customer Support Representative, the primary responsibility is to provide excellent technical support to customers via voice and email, while managing ticket queues and meeting established performance metrics. Escalate more complex issues as necessary and maintain attention to customer pain points and experiences.
The Procurement Specialist at LifeMD will oversee the procurement process, ensuring timely delivery and quality of products. Key responsibilities include collaborating with brand managers, managing vendor relationships, maintaining stock levels, providing cost analysis, and improving ordering processes, as well as inventory management with periodic travel to pharmacy partners.
The Customer Experience Research Associate will lead customer experience research projects for public sector clients, focusing on financial and citizen services. Responsibilities include managing research projects, developing surveys, conducting data analysis, and maintaining client relationships to inform policy and improve citizen experiences.
The Head of Customer Support at Celigo drives customer success by leading a high-performing support team, managing both onshore and offshore resources, and enhancing operational effectiveness. Responsibilities include strategic leadership, team management, ensuring customer satisfaction, handling escalations, and optimizing multi-channel support strategies.
As an Enterprise Customer Success Manager, you will manage the customer relationship from adoption to renewal, optimize product utilization, advocate for product improvements based on customer feedback, and showcase business impact to customer executives through business reviews and regular communication.
The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.
The Customer Success Associate at Qualio will focus on improving customer retention and growth through proactive engagement, renewal management, and account management. Responsibilities include driving customer adoption, handling contract negotiations, and collaborating with other teams to enhance customer experience.
Vultr is inviting applications from candidates who don't see a suitable job opening. This proactive approach allows the company to match applicants to relevant opportunities in cloud computing before positions are publicly advertised.
Outlier is seeking talented writers fluent in Portuguese from Portugal to assist in training generative AI models. Responsibilities include reading and classifying texts, writing short stories, and evaluating factual accuracy of AI-generated content.
Customer Success Managers at BetterCloud manage the post-sale relationship with customers, focusing on onboarding, driving software usage, and ensuring customer satisfaction. They serve as advocates for customers, helping them achieve their goals while collecting feedback to improve the product. CSMs work closely with various teams to enhance the customer experience and product adoption.
Top Companies in Cincinnati, OH Hiring Customer Success Roles
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