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Top Customer Success Jobs in Chicago, IL
Biotech
The GMP Logistics Specialist is responsible for managing the end-to-end logistics process for clinical and commercial products at a GMP facility. This includes processing, coordinating shipments, providing customs support, ensuring compliance with quality and safety standards, and maintaining shipping records.
Other
The Partner Success Manager at AKKO focuses on managing strategic partnerships in the telecom industry, driving revenue growth, and ensuring collaboration success. Responsibilities include developing strategies, maintaining relationships, handling partner inquiries, and analyzing market trends.
Top Skills:
CRM
Retail
The Retention Specialist engages with customers via phone, chat, email, and social media, providing assistance with product information, order statuses, and returns. They are responsible for managing multiple customer interactions while maintaining service metrics. The role emphasizes excellent communication and problem-solving skills to enhance customer experience and build loyalty in a fast-paced, remote environment.
Top Skills:
Shopify
Featured Jobs
Software
As an Enterprise Customer Success Manager, you will foster long-term relationships with key stakeholders, ensure product adoption, oversee renewals, and advocate for customer needs within Gladly. You'll collaborate with internal teams to enhance customer engagement and support strategic initiatives, ultimately driving customer success and satisfaction.
Greentech • Internet of Things • Software • Energy
The Senior Client Success Manager at EnergyHub will manage relationships with utility clients, drive client engagement initiatives, oversee project delivery in energy market participation, and collaborate with internal teams to ensure account health and program success. The role requires effective communication and the ability to navigate complex client needs while managing project deliverables and vendor relations.
Software
The Customer Success Manager will oversee customer onboarding, adoption, and relationship expansion. They will advocate for customer needs in product development, monitor performance metrics, and ensure high customer satisfaction while collaborating with internal teams to address issues and drive best service practices.
Top Skills:
AWSAzureGCP
Software
The Customer Success Manager will support the customer journey by providing strategic consultations using the nTopology platform, ensuring customer satisfaction, and facilitating renewals. Responsibilities include customer engagement, feedback representation, and collaboration with sales and product teams to drive customer success and adoption.
Top Skills:
Excel
Cloud • Information Technology
Vultr is seeking individuals to apply for general roles, encouraging talent to submit their applications irrespective of current job openings. The company prioritizes inclusivity and diversity, and emphasizes its commitment to privacy and personal data management in its operations.
Big Data • Fintech • Database • Analytics • Financial Services
As a Client Success Manager at Array, you will manage and grow a portfolio of high-value accounts, develop strategies to achieve client goals, and work cross-functionally with teams to customize solutions. You are responsible for client health, retention, and driving revenue growth.
AdTech
As a Platform Experience Manager at MNTN, you will provide technical support and resolve customer inquiries, lead training sessions, and drive platform improvements based on feedback. You're responsible for issue escalation, product communication, and serving as a product subject matter expert to enhance customer experience.
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