Top Customer Success Jobs in Chicago, IL

The Procurement Specialist will lead contract management, compliance oversight, and cost optimization, while leveraging expertise in market data and indexes. Responsibilities include data reporting and analysis to aid decision-making, and collaboration across multiple departments to streamline procurement processes. The role requires managing multiple projects in a fast-paced environment.

The Director of Client Services leads the Client Services team, ensuring high subscriber satisfaction and retention through effective communication, issue resolution, and collaboration with marketing and sales. The role includes managing client inquiries, developing training materials, and analyzing customer data for improvements.

As a Principal Value Engineer at Celonis, you will drive data-driven business transformation by partnering with sales teams and guiding customers through the value journey. Your role involves identifying opportunities for process enhancement, facilitating workshops, managing projects, and presenting results to executive stakeholders. You will also contribute to customer growth and product feedback.

The Principal Customer Success Manager is responsible for managing client relationships and ensuring satisfaction for enterprise customers. This role involves driving user adoption, conducting strategic planning for growth, and resolving customer issues. Key functions include relationship building, understanding customer challenges, providing thought leadership, and participating in customer engagement events.

The Pricing Specialist is responsible for conducting research and financial analysis to evaluate pricing strategies that drive revenue. The role includes managing revenue yield through pricing analysis, monitoring performance, and collaborating with internal departments to implement pricing initiatives. Key responsibilities include risk management, presenting data analysis to decision-makers, and supporting policy documentation.

As a Client Success Analyst, you'll ensure a seamless onboarding experience for clients, coordinate client meetings, and lead training sessions while maintaining strong communication to support client needs. You'll work closely with internal teams to enhance client satisfaction and foster lasting relationships, critical for their long-term success with Nextpoint's legal technology solutions.

The Client Success Manager at Accelerated Digital Media will manage client relationships, develop strategic plans, conduct performance reviews, monitor campaigns, facilitate onboarding, resolve issues, and collaborate with sales teams to enhance service delivery and client satisfaction. The role demands strong analytical and communication skills to ensure client objectives are met effectively.