Top Customer Success Jobs in Chicago, IL
The Principal Compliance Specialist will oversee compliance advisory activities related to regulatory requirements, manage compliance risks, participate in regulatory exams, and collaborate with business partners to develop compliant solutions and monitor program initiatives.
As a Senior Client Associate at J.P. Morgan Advisors, you'll support Financial Advisors and their clients by managing client onboarding, account maintenance, and providing exceptional service. You will interact directly with clients on investment recommendations and administrative duties, acting as a liaison across various teams and ensuring compliance with regulatory policies.
The Customer Success Manager will advocate for customers, overseeing a portfolio to help them achieve business outcomes and fostering greater product adoption. Responsibilities include ensuring customer health, promoting success stories, managing escalated issues, and building strong customer relationships.
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The Manager of Technical Support & Customer Care at Hireology oversees the support team, ensuring efficient customer service and managing internal documentation. This role collaborates across Customer Success, Product, and vendors to improve service delivery and support. Responsibilities include managing support queues and KPIs, and enhancing internal knowledge resources.
The Client Partner at Snap Inc will develop and manage partnerships with brands and agencies to enhance their digital presence on Snap. Responsibilities include identifying business opportunities, providing top-tier customer service, collaborating with cross-functional teams, and analyzing campaign performances. Excellent communication and presentation skills are a must.
The Product Data Scientist will lead client-facing projects, delivering impactful analytics solutions and translating client needs into data science modeling. They will build operational pipelines and present data-driven insights to help clients optimize their business problems through advanced analytics and AI frameworks.
The Vice President of Quality and Customer Satisfaction will lead the development and execution of a comprehensive Quality and Customer Satisfaction strategy, oversee quality initiatives across all aspects of the product lifecycle, drive a customer-centric culture, and maintain performance metrics to enhance customer experience and product quality.
Full-time, in-office Product Support Specialist role at Nextpoint in Chicago. Responsible for assisting clients with product-related issues, escalating bugs, and optimizing client success. Fast-paced role requiring problem-solving and client education skills.
The Customer Success Manager will establish and maintain relationships with a portfolio of named accounts, create and execute success plans to drive customer health and growth, and manage the implementation of new use cases in a SaaS environment. They will also document account status and identify upsell opportunities upon contract renewal.
The RCM Specialist will manage healthcare denials, appeals, and refunds, optimizing revenue cycle operations. Responsibilities include monitoring billing systems, ensuring timely appeals, analyzing denial trends, and collaborating with various departments to enhance revenue cycle management KPIs.
Top Companies in Chicago, IL Hiring Customer Success Roles
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