Top Customer Success Jobs in Chicago, IL

The Customer Success Manager is responsible for managing a portfolio of iManage Cloud customers to ensure satisfaction and value from their subscriptions. This role involves building strong relationships, addressing customer feedback, developing adoption strategies, and collaborating with various internal teams to facilitate customer retention and success.

As an Implementation Specialist at IMO Health, you will facilitate onboarding, training, and integration of products within customer healthcare environments. Your responsibilities include enhancing customer satisfaction, managing client relationships, tracking project milestones, and resolving issues to ensure timely implementation.

The Compliance Specialist & CMS Administrator will assist in developing and managing the Compliance Management System (CMS), focusing on regulatory change management and compliance training. The role includes ensuring adherence to CMS standards, supporting cross-functional partnerships for compliance reporting, and maintaining integrity in all compliance-related activities.

As a Senior Product Data Scientist, you will lead client engagement, implementing advanced algorithms, managing teams, and delivering insights to solve complex business problems, while driving client impact and business growth.

The Investor Specialist is responsible for providing service and support to individual and some institutional clients, assisting with new business inquiries, account funding, investment transactions, account transfers, and maintaining client relationships while adhering to IRS regulations regarding IRAs.

As a Support Engagement Lead, you will deliver premium support to a designated group of customers, address their technical inquiries, manage relationships and advocate for their needs while collaborating closely with customer success teams.

The Customer Experience Advisor at Qualtrics is responsible for delivering program consulting services, guiding clients on CX programs through strategic roadmaps, measurement strategies, and customer journey mapping. This role involves collaborating with clients, leveraging CX expertise, managing engagements, and analyzing data to drive continuous improvement and operational efficiencies.