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Top Customer Success Jobs in Chicago, IL
Retail • Software
The Customer Success Engineer at Zipline supports the frontline Customer Support team and Account managers by providing technical solutions to complex customer issues. The role involves identifying system problems, developing custom scripts, maintaining documentation, and automating repetitive tasks to enhance customer satisfaction and service delivery.
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
As a Senior Customer Success Engineer, you will build strong relationships with enterprise clients, guiding them through API strategies and service delivery to enhance product adoption and value realization. You'll engage customers, align on goals, and advocate for their needs while translating technical solutions into business value. Your role will include overseeing engagements and managing vital accounts to ensure customer success.
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Real Estate • Travel • PropTech
As a Community Crisis Investigations Intern, you will work with the Global Crisis Management team to enhance operational processes. You'll analyze daily crisis cases, develop a prioritization framework, and contribute to trauma-informed practices within the company. Collaboration and communication with team members will be crucial as you support project milestones and provide feedback throughout the internship.
Top Skills:
CollaborationCommunication SkillsCreativityCrisis ManagementCritical ThinkingProblem Solving
Featured Jobs
Information Technology • Biotech
The Field Service Engineer will provide onsite installation, troubleshooting, and maintenance of next generation sequencers. Responsibilities include resolving product issues, documenting work, and ensuring customer satisfaction through technical support in the field.
Top Skills:
C++Customer SupportFluorescence MicroscopyHardwareJavaMatlabNgs SequencingPythonSoftware
Design
As a Tier 2 Customer Support Representative, you will resolve complex customer issues, manage customer cases, track and document system challenges, and optimize workflows. The role involves both remote servicing and collaboration with your team to enhance the customer experience efficiently.
Top Skills:
Case ManagementCrm SystemsProblem ManagementSalesforce Service CloudTechnical SupportWorkflow Optimization
Big Data • Cloud • Software • Analytics
As a Senior Customer Reliability Engineer, you will ensure customer success with our managed Airflow service, operate and maintain cloud infrastructure, respond to incidents, build monitoring systems, and enhance the customer experience with technical guidance.
Top Skills:
AWSAzureCi/CdDevOpsGCPKubernetesLinuxObservability ToolsPython
Artificial Intelligence • Software • Automation
The Enterprise Customer Experience Manager will fulfill enterprise support contracts by ensuring customer health and satisfaction, managing complex technical issues, and advocating for customer needs. This role includes customer engagement, contract fulfillment, and maintaining strong relationships to drive long-term retention.
Top Skills:
Customer Health MetricsReporting PlatformsSupport Tracking ToolsTechnical Aptitude
Database
The Customer Success Manager at Niche is responsible for managing client accounts, ensuring customer satisfaction, onboarding new clients, providing product training, and collaborating with teams to enhance client relationships and retention. This role involves proactive communication, analyzing client usage trends, and supporting customers in achieving successful outcomes with their products.
Top Skills:
Digital MarketingGoogle AnalyticsSalesforce
Machine Learning • Cybersecurity
The Senior Customer Success Manager is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. They act as a liaison for strategic accounts, developing success plans, managing customer relationships, and ensuring satisfaction while identifying risks and promoting product usage.
Automotive • eCommerce
The Technical Account Manager at PartsTech provides account management support to clients, facilitating client retention and expansion. Responsibilities include conducting business reviews, project management, ensuring alignment of customer utilization with business needs, and offering technical sales support. The role requires collaborating with internal teams on product development and leveraging analytics for client solutions.
Top Skills:
Cloud Data WarehousesExcelGoogle SheetsLookerPower BISigmaSnowflakeSQLTableau
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Top Companies in Chicago, IL Hiring Customer Success Roles
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