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Top Customer Success Jobs in Chicago, IL
The Billing Specialist will prepare and submit invoices, address billing issues, and run financial reports. Responsibilities include reviewing work orders, ensuring complete documentation, collaborating with operations teams, and responding to client inquiries regarding invoices.
The Revenue Assurance Capture Specialist is responsible for accurate charge entry, identifying and resolving billing issues, analyzing hospital charges, conducting quality audits, and providing training on charge capture processes. They collaborate with departments to ensure consistency in revenue capture and assist with inquiries regarding billing accuracy.
The Customer Onboarding Specialist at SPINS will be responsible for guiding customers through the onboarding process, ensuring they understand and maximize the use of SPINS' tools and services. This role involves building client relationships, delivering training, and enhancing customer satisfaction by proactively addressing needs.
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Spaulding Ridge is looking for a Higher Education Consultant with expertise in financial planning, budgeting, and reporting or institutional effectiveness. The ideal candidate will lead process transformations, leverage their understanding of Higher Education planning and reporting processes, and support change in data models and systems. They will also lead and develop teams, guide clients using Anaplan expertise, and possess strategic thinking and strong analytical skills.
As a Technical Account Manager at Forward Networks, you'll serve as a key advisor to customers, ensuring they effectively utilize the platform to achieve their business objectives. You'll build strong relationships, drive product adoption, develop account plans for growth, oversee onboarding and training, monitor customer health, and collaborate with internal teams to ensure success and advocacy for customer needs.
The Lending Agent at Above Lending engages with existing clients for Debt Settlement Loans, assists with the application process, and ensures compliance while building rapport with clients. No cold calling is required, and agents can earn commissions on top of a base salary.
As a Trust & Safety Specialist, you will ensure platform safety through investigation, communication, and enforcement of terms of service. Responsibilities include investigating incidents, managing support tickets, developing expertise in community guidelines, and identifying operational improvements. The role requires strong analytical and communication skills, and the ability to work non-standard hours.
The Director of Client Development will lead sales and business development processes at Shapiro+Raj, managing client relationships and driving revenue growth. Responsibilities include conducting client calls, maintaining CRM/ERP systems, collaborating with teams for project implementation, and reporting on market performance. They will also initiate new business development and represent the company at industry events.
The Partnership Success Manager is responsible for developing strategies to enhance client satisfaction and retention, manage client relationships, support onboarding, monitor client health, and advocate for clients within the organization. The role emphasizes proactive communication, collaboration with internal teams, and reporting on client success metrics.
The HOA & Condo Specialist will review condominium documents for FHA approval, gather required HOA documents, submit documents to agencies, support the sales and operations teams, and train on project approvals. The role focuses on collaborating with builders and maintaining relevant resources.
Top Companies in Chicago, IL Hiring Customer Success Roles
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