Top Customer Success Jobs in Boston, MA
As a QC Specialist I at ElevateBio, you will support QC analytical activities and logistics, review assay protocols, analyze data from contract labs, manage sample submissions, and handle stability data and reports.
The Head of Customer Success will lead the team to develop and implement strategies that enhance customer satisfaction and retention. Responsibilities include mentoring staff, tracking performance metrics, collaborating with various departments, and creating customer success documentation. The role also involves maintaining customer relationships and staying updated on industry trends.
The Senior End User Services Specialist at ZOLL Global IT Technology Services is responsible for providing comprehensive end user service support, managing IT projects, and mentoring EUS Analysts and Specialists. They prioritize customer service, address technical issues, and work on improving the user experience. Additionally, they collaborate with IT and Security teams, analyze hardware and software standardization, and maintain technical ownership of support tickets.
The Sr. Procurement Specialist at Genezen is responsible for managing GMP procurement of materials and vendor relationships, ensuring compliant material delivery, and optimizing inventory costs. This role involves working collaboratively with internal teams and external suppliers while adhering to cGMP guidelines.
Apply opportunistically to Jnana Therapeutics, a clinical-stage biotechnology company focused on developing therapies for challenging-to-drug targets, including rare diseases and cancer. This is an opportunity to express interest in potential job openings based on skills and experience.
The Property Cleaning & Care Specialist is responsible for maintaining cleanliness and upkeep of small multifamily properties, ensuring brand standards are met, conducting regular inspections, performing cleaning tasks, and interacting with residents. They handle trash services, maintain cleaning equipment, and report issues using software.
The Senior Website Tagging Specialist at Bose is responsible for managing and expanding the tagging plans, implementing media tags, optimizing tracking architecture, and leading troubleshooting efforts with media agencies. This role requires collaboration with technical teams to ensure effective data layer usage and handling tagging requests while streamlining processes within the tagging systems.
As an Enterprise Customer Success Manager, you will ensure clients successfully adopt LearnLux programs, manage onboarding processes, provide ongoing support, develop educational webinars, and drive engagement within assigned accounts.
The Senior Quality Control Stability Specialist monitors and manages testing schedules for stability programs, supports data analysis for cell therapies and AAV products, and reviews protocols. They maintain stability data, write SOPs, assist in regulatory filings, and support quality investigations, while collaborating with multidisciplinary teams.
As a Customer Success Coordinator, you will support client implementations, provide customer support, act as a knowledge expert for Allego's platform, and manage customer interactions. You'll also host training sessions and collaborate with Product teams to resolve client issues.
Top Companies in Boston, MA Hiring Customer Success Roles
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