Top Customer Success Jobs in Boston, MA
As a Senior Customer Success Manager at ZoomInfo, you will drive client success by becoming an expert in ZoomInfo Marketing, managing high-value client engagements, solving complex client problems, creating strategic deliverables, and contributing to team goals. The role requires knowledge in digital advertising and strong client-facing skills to foster growth through service delivery innovation.
As a Customer Success Associate, you will assist Customer Success Managers in onboarding new clients, managing key accounts, and executing quality management reviews. Your role will involve drafting formal documentation, guiding clients on product use, collaborating with the development team, and advocating for quality improvements in the organization.
The Regional Client Manager is responsible for managing client accounts, providing consultative advice, and ensuring a seamless service experience. Key tasks include client relationship management, oversight of performance guarantees, collaboration with sales for renewal negotiations, and education on policies and procedures. They must communicate effectively with both clients and internal departments to resolve issues and identify up-sell opportunities.
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The Process Specialist - Hot End at ROCKWOOL will lead and provide technical expertise in production processes, focusing on optimization and quality control. Responsibilities include equipment monitoring, training factory personnel, creating/updating work instructions, and utilizing continuous improvement methods to enhance efficiency and safety in manufacturing operations.
The Client Relations Team Specialist at The Baldwin Group is responsible for providing high-quality service to high net worth clients, responding to service requests, processing endorsements, issuing new business, answering coverage questions, and remarketing accounts when necessary.
The Selling Specialist at MAKE UP FOR EVER is responsible for driving sales and building brand relationships by educating Sephora management. They will manage store relationships, participate in events, and ensure effective visual merchandising and inventory management.
As a Customer Success Manager at Verve, you will be responsible for maintaining strong relationships with customers, ensuring product adoption, and managing customer deployments. This role involves training users, monitoring success metrics, and driving proactive customer engagement to foster long-term success and growth.
As a Customer Experience Manager, you will lead the store's customer journey, ensuring exemplary service and a focus on client satisfaction. Your responsibilities include managing store activities, meeting sales goals, coaching team members, and addressing service issues while maintaining a positive environment.
The Procurement Specialist monitors inventory levels, processes purchasing requisitions, provides sourcing recommendations, prepares purchase orders, manages deliveries, reconciles shipments and payments, and maintains purchase order records, contributing to the efficiency of the organization's purchasing and logistical operations.
The Executive Desktop Support Specialist provides white glove IT support for the executive leadership team, overseeing all technology-related equipment and services. Responsibilities include troubleshooting technical issues, coordinating with IT teams, maintaining documentation, and ensuring 24/7 support availability while delivering exceptional customer service.
Top Companies in Boston, MA Hiring Customer Success Roles
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