Top Customer Success Jobs in Boston, MA
The Legal Support Specialist will provide administrative support to attorneys in the Intellectual Property department by managing calendars, preparing legal documents, organizing case files, assisting with billing, and coordinating travel. They must ensure accuracy and maintain confidentiality while collaborating with legal staff.
The Client Development Coordinator supports the Private Equity and Healthcare groups by creating client-centric materials, managing proposals and RFPs, conducting market research, and contributing to thought leadership content. The role requires collaboration with various teams within the firm to enhance business development and client engagement.
The Customer Success Engineer at Watershed supports customers in using the biocomputing platform by resolving technical issues, analyzing usage data, and creating documentation. They work alongside the Product Manager and Head of Operations to ensure customer satisfaction and improve service efficiency.
The Senior Quality Specialist will oversee quality processes for Cell and Gene Therapy operations, including batch disposition, quality investigations, and compliance with GMP regulations. Responsibilities include leading quality assurance efforts for manufacturing operations, reviewing documentation, providing training, and supporting change controls and CAPAs.
The Software Support Specialist will analyze support problems, coordinate HelpDesk activities, implement and assist in assimilating new properties into property management software, provide support on property management processes, lead software updates, and create documentation and training materials.
The Customer Success Development Program at Cognex Corporation offers recent college graduates training in various roles including Sales, Application Engineering, and Product Management. Participants will develop both technical and commercial skills while working on critical business projects, ultimately leading to a full-time position within the company after program completion.
This role in the Client Services department involves managing premium season ticket members by enhancing their game day experiences. Responsibilities include serving as a liaison, engaging with clients, overseeing pregame tours, managing Salesforce and Qualtrics, and processing ticket requests. High-level customer service and relationship-building skills are essential.
The Trial Master File (TMF) Specialist will manage and oversee TMF operations, ensuring eTMFs are inspection ready. Responsibilities include process improvement for clinical documents, reviewing TMF plans, performing quality checks, overseeing QC reviews, and participating in study team meetings. The role emphasizes compliance with regulatory standards and contributing to metrics and KPIs for inspection readiness.
The Customer Service Representative role involves managing incoming jobs, coding customer tickets, addressing client inquiries, ensuring quality control, providing front counter assistance, maintaining supplies, and supporting production staff. Strong organizational and communication skills are essential, along with a focus on customer service and problem-solving.
The RVP, Client Acquisition is responsible for engaging with qualified prospects to understand their financial needs and present Allworth Financial's services. The role involves building trust and closing new business without cold calling, working closely with financial advisors to provide client solutions and maintain business relationships.
Top Companies in Boston, MA Hiring Customer Success Roles
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