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Top Customer Success Jobs in Birmingham, AL
Cloud • Information Technology • Software • Infrastructure as a Service (IaaS)
As a Customer Success Specialist at Upbound, you will support customers using the universal cloud platform by troubleshooting technical issues, managing support tickets, and ensuring customer satisfaction through effective communication. You will also update knowledge base articles and assist with account management.
Top Skills:
BashPython
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This is an open invitation to apply for roles even if no specific job title appeals to you. It's a chance to explore opportunities.
Software
The Onboarding and Support Specialist is responsible for managing the onboarding process for new employer accounts, providing tier 1 support to users, and developing resources to improve the onboarding experience. This role includes maintaining communication with employers, aiding in their understanding of the platform, and continuously improving processes through feedback and insights.
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Information Technology
As an Enterprise Customer Success Manager, you will foster trusted relationships with industrial clients, drive product adoption, facilitate training, manage customer feedback, and optimize the digital factory solutions while collaborating with cross-functional teams.
Artificial Intelligence • Big Data • Machine Learning
As a Senior Technical Account Manager at WEKA, you will manage client relationships, ensuring they receive the highest value from WEKA's data management solutions. Responsibilities include technical support, addressing critical issues, and driving customer engagement to optimize their use of WEKA products.
Top Skills:
AWSAzureGCPOciUnix/Linux
Biotech
The GMP Logistics Specialist is responsible for managing the end-to-end logistics process for clinical and commercial products at a GMP facility. This includes processing, coordinating shipments, providing customs support, ensuring compliance with quality and safety standards, and maintaining shipping records.
Other
The Partner Success Manager at AKKO focuses on managing strategic partnerships in the telecom industry, driving revenue growth, and ensuring collaboration success. Responsibilities include developing strategies, maintaining relationships, handling partner inquiries, and analyzing market trends.
Top Skills:
CRM
Retail
The Retention Specialist engages with customers via phone, chat, email, and social media, providing assistance with product information, order statuses, and returns. They are responsible for managing multiple customer interactions while maintaining service metrics. The role emphasizes excellent communication and problem-solving skills to enhance customer experience and build loyalty in a fast-paced, remote environment.
Top Skills:
Shopify
Software
As an Enterprise Customer Success Manager, you will foster long-term relationships with key stakeholders, ensure product adoption, oversee renewals, and advocate for customer needs within Gladly. You'll collaborate with internal teams to enhance customer engagement and support strategic initiatives, ultimately driving customer success and satisfaction.
Greentech • Internet of Things • Software • Energy
The Senior Client Success Manager at EnergyHub will manage relationships with utility clients, drive client engagement initiatives, oversee project delivery in energy market participation, and collaborate with internal teams to ensure account health and program success. The role requires effective communication and the ability to navigate complex client needs while managing project deliverables and vendor relations.
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