Top Customer Success Jobs in Baltimore, MD

The Patient Safety Associate will resolve clinical risk concerns and provide resources to enhance patient safety within a mental health organization, requiring strong communication and problem-solving skills.

The Triage Specialist will provide technical support to clients, respond to inquiries, manage tickets, and contribute to client education initiatives.

The Associate Client Success Manager role involves managing travel advertising campaigns, maintaining client relationships, and ensuring optimal client onboarding and service. Responsibilities include mitigating churn, optimizing campaigns, and collaborating with internal teams to provide tailored solutions to clients' needs.

The Customer Success SEM Associate will develop, implement, and manage SEM strategies to enhance online traffic and partner SEM goals, utilizing creativity and analytical skills.

Lead and strategize customer education programs, collaborating across departments to enhance customer engagement, onboarding, and satisfaction with SimplePractice products.

The Director, Client Success leads Client Success Managers in driving client engagement and retention, establishing proactive strategies for account growth, and collaborating with internal teams to enhance service and operations.

The Senior Director, Client Service will manage strategic client relationships focused on business growth and digital transformations, requiring travel and collaboration to enhance customer experiences.