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Top Customer Success Jobs in Baltimore, MD
Security • Software • Cybersecurity • Automation
As an Associate Support Services Engineer, you will provide technical support, troubleshoot issues, engage with customers, and collaborate with teams to enhance service delivery.
Top Skills:
.NetJavaJavaScriptJIRAObjective-CPHPPythonRubySwift
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Senior Customer Success Software Administrator leads the strategy and implementation of technical solutions and processes within the Gainsight platform, mentoring team members and optimizing internal systems.
Top Skills:
Amazon S3APIsGainsightGoogle DriveHTMLJSONMS OfficePostmanPythonSalesforceSlackSQLZendesk
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Customer Success Manager, you'll establish partnerships with clients, oversee onboarding, train users, manage customer success strategies, and collaborate with teams to identify upsell opportunities and evaluate customer satisfaction.
Top Skills:
CybersecuritySaaS
Featured Jobs
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Fintech • Insurance • Machine Learning • Other • Analytics • Automation
The Payroll Partner Service Advocate assists payroll partners with customer service inquiries, policy management, and maintains communication across channels. They resolve issues and prevent future problems while advocating for partners' needs.
Top Skills:
G-Suite ToolsPayment Processing SystemsSalesforceSlack
Healthtech • Pet
The Chat Support Associate engages with veterinary professionals to assist with purchasing decisions via live chat, emails, and phone calls, ensuring a positive user experience.
Top Skills:
Chat Support PlatformsIntercom
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills:
Cx DesignData AnalysisSurvey Design
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you will serve as the primary contact for customers, providing technical leadership, guidance, and support, while advocating for customers' needs and promoting best practices.
Top Skills:
Active DirectoryAWSAzureCifsConfluenceEsxGCPJIRALdapLinuxNfsSalesforceSmb
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Services Manager oversees client relationships in programmatic advertising, ensuring campaign success and account growth while coordinating with internal teams and preparing performance analyses.
Top Skills:
ExcelMS OfficePowerPoint
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Information Technology • Software • Cybersecurity
The Senior Customer Success Engineer will provide technical expertise in software supply chain security, optimize workflows, and support long-term product adoption while ensuring customer satisfaction and growth.
Top Skills:
Application SecurityAzure DevopsCi/Cd PipelinesGitJenkinsJfrog ArtifactorySoftware Supply Chain Security
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
As a Customer Support Advisor at Acuity Scheduling, you will solve customer issues via live chat and email, improve processes, and provide feedback while ensuring excellent service delivery.
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