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Top Customer Success Jobs in Austin, TX
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Big Data • Consumer Web • eCommerce • Marketing Tech
The Product Support Associate will serve as the Tier 1 point of contact for users, providing technical support and problem-solving for issues with Howl's platform. Responsibilities include ticket management, collaboration with other departments, and ensuring a quality end user experience in a fast-paced environment.
Software
The Customer Experience Representative provides exceptional service to small business buyers through email, phone, and web chat interactions. They resolve inquiries, streamline processes, and assist with customer documentation while advocating for customers internally.
Edtech • Information Technology • Software
As a Customer Support Specialist at Preply, you will guide users, resolve issues they encounter, and advocate for their needs. Your role involves answering questions through written communication, identifying problem areas, ensuring customer satisfaction, and collaborating with product teams to enhance the user experience.
Featured Jobs
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Software
The Senior Customer Success Manager at GoodTime will partner with Enterprise customers, enhance product adoption, minimize churn, and cultivate relationships while analyzing usage data and assisting in renewals. Responsibilities include designing success plans, conducting QBRs, and collaborating cross-functionally to ensure an excellent customer experience.
Artificial Intelligence • Software
The Customer Success Manager at DeepJudge will be responsible for onboarding clients, managing relationships, leading training sessions, resolving issues, providing insights, and ensuring client satisfaction and growth by identifying upsell opportunities.
Automotive • Software
As a Customer Operations Lead at Roadie, you will lead a team to ensure customer success for strategic accounts, resolving inquiries, optimizing processes, and enhancing service quality through collaboration and data analysis.
Business Intelligence • Consulting
The Proposal Specialist will support the Tidal Basin proposal services team by developing winning proposals, conducting competitive research, managing proposal content, and collaborating with various teams for effective proposal execution. Responsibilities include writing and editing proposals, creating compliance matrices, and maintaining proposal libraries.
Top Skills:
Adobe IndesignExcelMicrosoft PowerpointMicrosoft Word
Artificial Intelligence • Big Data • Healthtech • Database • Business Intelligence
The Senior Customer Success Manager at H1 will engage with major clients, ensuring successful onboarding and ongoing value realization from the H1 platform. Responsibilities include training clients, conducting business reviews, tracking metrics, and collaborating with internal teams to address client needs and drive engagement.
Healthtech
The Coding Compliance Audit & Education Specialist audits medical records for adherence to coding regulations, prepares audit reports, provides educational training to providers, and ensures compliance with federal and state laws regarding coding practices. Effective communication and independent work skills are essential.
Top Skills:
CptHcpcsIcd-10
Information Technology • Consulting
As a Lead Accessibility Training Specialist, you will deliver accessibility training and ensure compliance with Section 508 Standards. Responsibilities include facilitating webinars, developing training materials, conducting compliance testing, and collaborating with teams to assess accessibility within ICT products.
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