Top Customer Success Jobs in Austin, TX

The role involves managing a book of approximately 60-70 Commercial customers, focusing on engagement, revenue retention, and expansion. Responsibilities include conducting meetings, developing success plans, and providing customer feedback. Candidates should excel in building relationships and possess strong project management skills.

The High Volume EDD Specialist performs due diligence on business customers, assesses risk levels, and communicates with customers regarding complicated cases. Responsibilities include obtaining and following up on customer documentation, maintaining knowledge of AML/CFT regulations, and supporting audits and regulatory reviews.

As a Senior Customer Success Manager at Braze, you will enhance product adoption for innovative SMB accounts, provide strategic recommendations, develop management processes, deliver training, manage account renewals, and collaborate with various teams to ensure excellent customer experiences.

As a Customer Success Manager, you will manage a large portfolio of accounts, enhancing customer engagement and retention through scalable strategies. You'll drive product adoption, monitor customer health metrics, and develop programs for onboarding and education while coordinating with cross-functional teams to optimize the customer experience.

As a Remote Cruise Booker, you'll plan travel itineraries, provide recommendations, handle bookings, manage customer relationships, and stay updated on travel trends, all while enjoying the benefits of remote work.

As an Enterprise Customer Success Manager, you will support key customers by ensuring they maximize value from the platform. Responsibilities include onboarding, product training, relationship management, driving adoption, and customer satisfaction. You will work closely with multiple departments and manage complex integrations while acting as the voice of the customer to foster engagement and retention.

The Manager of Strategic Customer Success is responsible for growing customer relationships, overseeing a team that ensures customer satisfaction, driving strategic initiatives, managing key accounts, and providing guidance on resolving customer issues. They will shape strategy and operational processes to enhance customer engagement and retention.