Top Customer Success Jobs in Austin, TX

The Client Strategy Manager at PwC manages internal account management for priority clients, leads teams, and oversees project success while mentoring junior staff. Responsibilities include developing strategic plans, driving relationship-building activities, and utilizing CRM systems for effective sales analytics.

The Technical Success Manager at Lansweeper will support Managed Service Providers (MSPs) in onboarding and optimizing the use of Lansweeper's solutions, conducting training sessions, providing technical support, and developing scalable programs for MSP growth while building strong relationships with partners.

The Scaled Customer Success Manager at BigCommerce manages 1:1 client engagements and drives success programs aimed at value and retention. Responsibilities include consulting on product adoption, optimizing user experiences, and enhancing customer relationships, while leveraging data analysis and tools to support multiple clients.

The Customer Support Representative will provide exceptional service by troubleshooting issues, answering questions, and resolving customer concerns. They will take ownership of customer issues and work to deliver effective solutions while collaborating with teams to enhance the customer experience. This role plays a vital part in ensuring customer satisfaction and contributes to a growing team.

As a Scaled Account Manager at Navan, you will build relationships with customers, address their issues, provide feedback, monitor account satisfaction, and drive product adoption. The role requires strategic thinking, strong communication, and the ability to manage multiple accounts effectively.

The Advisor Services Associate will drive successful client outcomes by assisting clients with transactions, serve as the main contact for client interactions, and enhance client experiences through effective communication and collaboration with various teams. Additionally, the role includes creating automated processes for workflow improvement.

As a Federal Support Engineer, you will provide technical support to US Federal Government customers by managing support cases, resolving technical issues, and educating users on product functionality. You'll collaborate with internal teams to improve product and customer experience and maintain high proficiency in the LogicMonitor platform.