Top Customer Success Jobs in Austin, TX
The ERP Specialist at DistributionNOW will provide user support, training, and testing for the Infor Cloud Suite Industrial system. Responsibilities include user setup, managing ERP tickets, system audits, and ensuring SOX compliance. The role involves both independent and team collaboration, along with process improvements and project management.
As a Customer Engineer, you'll enhance client and partner integrations with our payroll platform by resolving technical issues, enabling seamless API usage, and ensuring data accuracy. You will collaborate with the Solutions Engineering team for smooth onboarding, create documentation, and deliver training to optimize client workflows and strengthen relationships.
The Sr. Manager of Customer Success will lead customer engagement, enhance team performance, and ensure exceptional service. Responsibilities include coaching teams, monitoring KPIs, and collaborating cross-functionally to improve customer journeys and retention. This role emphasizes strategic leadership in managing customer success initiatives.
As a Customer Experience Advocate, you will ensure client satisfaction by communicating effectively with customers, troubleshooting issues, and educating them on best practices. You will manage incoming tickets and provide feedback to the Customer Success team to improve service.
The Senior Customer Success Associate is responsible for managing customer relationships post-sale, defining success metrics, implementing strategies for account growth, building relationships with stakeholders, and analyzing data to enhance customer performance and satisfaction.
As an Implementation Specialist at KarmaCheck, you'll enable mid-market and enterprise customers to onboard the KarmaCheck platform, provide guidance during the setup process, troubleshoot issues, document configurations, and collaborate with internal teams for a seamless customer experience.
Seismic is inviting candidates to submit their resumes for potential job opportunities. The company emphasizes inclusivity, employee development, and offers various employee benefits. They seek to enhance the skills and productivity of sales teams through their enablement platform, which integrates with major business tools.
The Software Support Specialist will provide customized support for customers, handle incident management, troubleshoot technical issues, update the Knowledge Base, and ensure customer satisfaction. The role involves phone and email communication, incident classification, and potential collaboration with senior engineers for complex cases.
As a Customer Success Manager at OnsiteIQ, you will build and maintain relationships with clients, ensure successful onboarding and training, identify upselling opportunities, resolve issues, provide customer advocacy, and gather product feedback while monitoring customer engagement and satisfaction.
As a Senior Client Experience Manager, you will build relationships with clients in the Life Sciences sector, generate new business opportunities, manage client relationships, and collaborate with teams to drive strategic initiatives. You will need to prepare impactful presentations and stay informed on industry trends and client news.
Top Companies in Austin, TX Hiring Customer Success Roles
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