Top Customer Success Jobs in Austin, TX
The Grants Management Specialist II will support federal, state, and local grant management and compliance, working on project delivery, documenting processes, updating procedures, and ensuring grant fund administration. Responsibilities include preparing reports, generating system documentation, and providing assistance to clients and subrecipients.
The Integration Specialist will support the VP of Product and Integrations by managing and establishing integrations for a healthcare SaaS application, ensuring effective communication with clients, supporting integration testing, and troubleshooting issues. The role requires strong technical support experience and excellent communication skills.
WeInfuse is seeking applicants for potential future opportunities as they continue to grow and expand. Candidates are encouraged to submit their applications if they believe they would be a good fit, even if there are no current openings that match their qualifications.
The Customer Service Representative will manage incoming calls, address customer needs, build relationships, provide solutions, handle complaints, maintain records, and ensure customer satisfaction in a fast-paced environment.
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The Partner Success Manager at Acrisure Innovation will drive the adoption of technology solutions among agency partners, develop marketing strategies, gather and analyze customer feedback, and create optimal user experiences. Responsibilities include leading product launch activities, crafting effective positioning, and ensuring revenue outcomes through customer engagement.
As an Investor Support Specialist at MicroVentures, you will provide exceptional client service to accredited investors through various communication channels. Your role involves educating clients about private equity investments, solving their problems, and building strong relationships within a collaborative team environment while adapting to market changes.
The Client Representative will connect donors with non-profit organizations, enhance brand visibility, and manage in-person brand presentations. Key responsibilities include improving communication lines, resolving issues, and ensuring donor appreciation while maintaining a professional demeanor.
The Customer Success Manager is responsible for ensuring customer satisfaction and retention by maximizing the use of NCC's products and services, promoting upselling opportunities, and providing exceptional support. The role involves analyzing account activity, identifying at-risk accounts, and executing retention strategies to maintain strong client relationships.
As a Client Solutions Associate at GLG, you will support client projects by recruiting experts for the Insight Network, manage scheduling and communications, and learn to deliver excellent client service. The role involves extensive collaboration, project coordination, and the opportunity to develop business skills.
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Join our team as a Customer Support Specialist and play a foundational role in ensuring the success of our rapidly growing customer base. You will respond to customer inquiries, troubleshoot technical issues, and ensure customer satisfaction. We're looking for someone passionate about providing excellent customer support and who can work well in a fast-paced environment. No specific tech skills required.
The Customer Support Manager will lead and develop a team of customer support specialists, oversee support operations, drive operational excellence, manage escalated issues, and collaborate with cross-functional teams to improve customer support processes. They will also focus on training and analytics to enhance service quality.
Top Companies in Austin, TX Hiring Customer Success Roles
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