Top Customer Success Jobs in Atlanta, GA

The Client Success Manager will oversee the customer lifecycle for accounts, implement Success Programs, manage onboarding, provide client training, and work to minimize churn while identifying revenue growth opportunities. Responsibilities include maintaining client communication, tracking project statuses, offering support, and creating documentation to enhance customer experience.

The Senior Customer Success Manager will develop relationships with customers, guide them in using products, identify at-risk customers, and work cross-functionally with various teams to improve processes and advocate for customer needs.

The Senior Director will lead Visa's Global Strategic Partnerships and Client Success, focusing on optimizing B2B payment solutions and enhancing client relations. This role involves working closely with sales, product, and regional teams to drive multi-regional growth and strategic partnerships, requiring strong leadership and negotiation skills.

The Director of eB2B Go-To-Market and Customer Success is tasked with driving customer adoption and satisfaction by developing comprehensive strategies and maintaining strong partnerships. They act as the customer advocate, align digital priorities with product solutions, and manage cross-functional planning, driving measurable success and growth for Coca-Cola’s B2B products.

The Director of eB2B Go-To-Market & Customer Success will drive customer adoption, engagement, and growth by developing partnerships, executing go-to-market strategies, and ensuring customer success with B2B products. Responsibilities include change management, monitoring customer metrics, and identifying growth opportunities to enhance customer satisfaction.

The Client Success Executive (CSE) is responsible for cultivating client relationships, understanding their needs, and ensuring satisfaction with Altera's health IT solutions. Key tasks involve strategic planning, monitoring KPIs, facilitating operational reviews, and collaborating with internal teams to enhance client experiences while resolving financial issues and promoting service improvements.

As a Customer Success Manager for Strategic Accounts, you will manage relationships with key clients, enhance product adoption, analyze user engagement, and lead initiatives to improve customer satisfaction. You'll also act as a subject matter expert and facilitate onboarding for new customers.

The Customer Success Manager will drive customer retention and success by understanding customer needs, developing relationships, and facilitating the customer journey. They will provide support, manage product rollouts, and coordinate business reviews to align customer and company goals, all while ensuring seamless transitions from onboarding to value creation.

The Customer Success Manager at Cognigy will drive value for customers by guiding the implementation of Conversational AI solutions, managing customer health, devising sales strategies, and ensuring clear communication to maximize client investment. Responsibilities include establishing customer success metrics, retention strategies, and building relationships with enterprise-level clients to foster loyalty and satisfaction.

As a Customer Success Manager at QGenda, you will drive customer adoption and expansion of their software products, build lasting relationships with clients, and ensure satisfaction and retention by proactively addressing customer needs and promoting the value of QGenda's offerings.

The Partner Success Manager at Acronis will drive engagement and satisfaction of service providers, ensuring they utilize Acronis services effectively. Responsibilities include maintaining communication, guiding training, preventing churn, and collaborating with various departments. The role focuses on customer engagement through calls, emails, and surveys, while documenting all activities in Salesforce.

The Customer Experience Manager at Relay Payments will manage the entire customer journey, including sales, onboarding, driver activation, and account management, ensuring customer satisfaction and bridging communication between clients and teams. Fluency in Russian, Ukrainian, or Polish is required, and candidates should possess strong interpersonal skills to maintain relationships and drive results.