Top Customer Success Jobs in Atlanta, GA

The Director of Customer Success at Campus will lead student-facing IT and onboarding teams, optimizing processes, enhancing tech support, and reducing pre-enrollment attrition. The role focuses on delivering excellent student experiences by analyzing data, scaling operations, and collaborating across teams to ensure student success from day one.

The Strategic Customer Success Manager builds relationships with key customer stakeholders to enhance their digital journey. Responsibilities include managing product adoption, risk assessment, delivering business value, and communicating updates, while also facilitating training sessions and business reviews.

As a Customer Success Manager at Cloudflare, you will manage post-sale experiences of Mid-Market customers, ensuring their satisfaction and retention through relationship building, product knowledge, and data analysis. Your role includes coordinating business reviews, leveraging customer data for insights, and collaborating with internal teams to resolve issues.

The Enterprise Client Success Manager drives successful relationships with Cox Automotive's complex clients, focusing on optimizing account strategies, ensuring client satisfaction, and resolving issues. Responsibilities include collaborating with sales leads, participating in account planning, managing client communications, and leveraging data for strategic insights. The role may involve travel and requires strong presentation skills, along with knowledge of the automotive industry's products and services.

The Customer Success Manager at Greenlight Guru is responsible for managing customer relationships, driving value realization, and achieving retention goals. This role involves engaging with customers to align their business objectives with tailored strategies and ensuring the effective adoption of the company's solutions. It also includes collaboration with cross-functional teams and tracking account health metrics.

The Customer Success Account Manager at MedTrans Go will manage customer accounts, ensuring exceptional customer experiences by acting as the key advocate. Responsibilities include developing relationships, overseeing onboarding and training, analyzing customer engagement metrics, and identifying growth opportunities. This role demands excellent communication skills and a proactive mindset.

The Client Success Executive (CSE) is responsible for cultivating client relationships, understanding their needs, and ensuring satisfaction with Altera's health IT solutions. Key tasks involve strategic planning, monitoring KPIs, facilitating operational reviews, and collaborating with internal teams to enhance client experiences while resolving financial issues and promoting service improvements.

The Senior Manager, Customer Success will lead the Customer Success program, focusing on recruiting and developing a skilled team, enhancing customer retention and satisfaction, and executing strategic initiatives. The role requires an adaptive leader with excellent communication skills to collaborate with various teams and to drive impactful decision-making through data analysis.