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Top Customer Success Jobs in Atlanta, GA

Reposted 8 Days Ago
Hybrid
Atlanta, GA
Senior level
Senior level
Edtech
The Director of Customer Success at Campus will lead student-facing IT and onboarding teams, optimizing processes, enhancing tech support, and reducing pre-enrollment attrition. The role focuses on delivering excellent student experiences by analyzing data, scaling operations, and collaborating across teams to ensure student success from day one.
Top Skills: Customer SuccessData AnalysisOperational ExcellenceTeam ScalingTech Support
9 Days Ago
Hybrid
Atlanta, GA
Mid level
Mid level
Fintech • HR Tech
The Manager, Dedicated Customer Success at Gusto will lead and inspire a team of Customer Success Managers to enhance customer loyalty through proactive outreach. Responsibilities include coaching the team, developing processes for efficiency, analyzing data for insights, and collaborating cross-functionally to support small business owners.
Top Skills: Account ManagementCustomer SuccessSalesforce
3 Days Ago
Remote
Atlanta, GA
86K-129K Annually
Senior level
86K-129K Annually
Senior level
Fintech • Consulting
The Customer Success Advisor will optimize the customer experience lifecycle, manage post-sales implementations, and collaborate with IXI Network members to enhance value from Equifax solutions while driving adoption and retention. Responsibilities include providing personalized support, monitoring metrics, educating clients, and advocating for their needs.
Top Skills: Business IntelligenceClient Relationship ManagementCommunication SkillsCustomer SuccessData AnalyticsFinancial ServicesProject Management
2 Days Ago
Easy Apply
Hybrid
Atlanta, GA
Easy Apply
62K-84K Annually
Mid level
62K-84K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager at Samsara, you will help optimize the IoT platform for public sector customers by understanding their unique challenges and needs. You'll work cross-functionally, advising on workflow changes, leading success plans, and conducting executive reviews while ensuring customer satisfaction and building strong relationships with stakeholders.
Reposted 8 Days Ago
Atlanta, GA
129K-253K Annually
Senior level
129K-253K Annually
Senior level
Big Data • Cloud • Software • Database
The Senior Manager, Customer Success will lead the Customer Success program, focusing on recruiting and developing a skilled team, enhancing customer retention and satisfaction, and executing strategic initiatives. The role requires an adaptive leader with excellent communication skills to collaborate with various teams and to drive impactful decision-making through data analysis.
Top Skills: Cloud TechnologiesCustomer SuccessData AnalysisMongoDBNoSQLTeam Management
Reposted 2 Days Ago
Atlanta, GA
104K-185K Annually
Senior level
104K-185K Annually
Senior level
Cloud • Fintech • HR Tech
The role entails building and maintaining high-impact relationships with customers to ensure they achieve success with Workday AI solutions. This includes managing customer engagement during critical moments, providing insights to product teams, and advocating for customer needs. Responsibilities also involve leading strategic programs, facilitating AI adoption, and driving customer satisfaction and retention.
Top Skills: Account StrategyAi SolutionsCustomer SuccessDeep LearningHcmMachine LearningSolutions ConsultingWorkday
5 Days Ago
Atlanta, GA
Mid level
Mid level
Security • Software • Cybersecurity • Data Privacy
The Digital Customer Success Manager will develop and manage a digital customer success program for clients in the NAM region. Responsibilities include engaging with customers, evolving engagement strategies, iterating scale initiatives, measuring digital customer metrics, and collaborating with internal teams and sales to enhance customer success and expansion opportunities.
Top Skills: Change ManagementCustomer SuccessData GovernanceData ManagementData SecurityInformation SecuritySaaS
2 Days Ago
Atlanta, GA
Mid level
Mid level
Software • Business Intelligence
As a Senior Customer Success Manager, you will enhance customer relationships, guide clients in using products effectively, identify at-risk customers, and collaborate with various cross-functional teams to ensure customer success and support.
Top Skills: ConsultingCustomer SuccessLegal SoftwareSalesforce
3 Days Ago
Atlanta, GA
Senior level
Senior level
Fintech • Payments
The Partner Success Manager will manage integration projects for partners, provide technical support, track project delivery, and collaborate with various teams to address challenges and ensure on-time delivery.
Top Skills: CommunicationCustomer SuccessPartner ManagementRisk ManagementTechnical Project Management
4 Days Ago
Hybrid
Atlanta, GA
68K-102K Annually
Senior level
68K-102K Annually
Senior level
Cloud • Information Technology • Security • Social Impact • Software
As the Enterprise Corporate Sales Manager II at OneTrust, you will manage account renewals, upselling, and new client acquisition for enterprise-level clients. Your role involves building strong customer relationships, leading negotiations, collaborating with internal teams, and driving revenue growth through consultative selling and strategic customer engagement.
Top Skills: Account ManagementConsultative SellingCustomer SuccessNegotiationRenewals ManagementSalesSalesforce
4 Days Ago
Remote
Atlanta, GA
130K-142K Annually
Senior level
130K-142K Annually
Senior level
Fintech • Consulting
The Customer Success Manager will optimize the customer experience for mid-tier financial institutions by coordinating post-sales implementation, ensuring clients realize value from Equifax solutions, driving adoption and retention. This role involves client engagement, solution optimization, growth opportunity identification, customer retention, assessing customer health, and providing technical support. The CSM will collaborate with Account Executives and deliver business reviews to summarize performance and identify trends.
Top Skills: Account ManagementCommunicationCustomer SuccessData AnalyticsProject ManagementRelationship ManagementTechnical Troubleshooting
5 Days Ago
Remote
Atlanta, GA
210K-281K Annually
Senior level
210K-281K Annually
Senior level
Cloud • Software
As the Director of Consumption Selling, lead a team focusing on account growth by managing customer success, fostering relationships, and executing sales strategies for Data Cloud solutions. Engage with internal and external stakeholders at all levels to drive consumption and utilization of services, ensuring customer satisfaction and success in identified key accounts.
Top Skills: Annual Subscription SalesBusiness StrategyConsultingCustomer SuccessData ArchitectureData CloudOpen Source SolutionsSales StrategyStakeholder ManagementTechnical Pocs
Reposted 8 Days Ago
Hybrid
Atlanta, GA
68K-102K Annually
Senior level
68K-102K Annually
Senior level
Cloud • Information Technology • Security • Social Impact • Software
As an Enterprise Corporate Sales Manager II at OneTrust, you will be responsible for managing enterprise-level client accounts, leading renewal efforts, and driving new business through upselling and cross-selling. Collaboration with cross-functional teams is key to maximize customer satisfaction and applicable consulting solutions based on client needs.
Top Skills: Account ManagementBusiness DevelopmentCRMCustomer SuccessForecastingNegotiationProblem SolvingSalesSalesforce
Reposted 8 Days Ago
Atlanta, GA
Senior level
Senior level
Fintech
As a Customer Success Director at Backbase, you will strengthen partnerships with enterprise customers, ensuring product adoption and customer satisfaction. Your role involves guiding customers through their journey, mentoring team members, and developing success strategies that drive customer advocacy and revenue growth.
Top Skills: Account ManagementCommunicationCustomer Relationship ManagementCustomer SuccessData AnalysisMentoringStakeholder EngagementStrategic Planning
8 Days Ago
Atlanta, GA
Junior
Junior
Gaming • Software
The Account Manager at Rev.io will manage post-implementation customer relationships, focusing on driving renewals and ensuring client satisfaction. Responsibilities include consulting with clients to tailor solutions, collaborating with internal teams, analyzing customer feedback, and mitigating churn risks.
Top Skills: Account ManagementAnalytical SkillsChurnzeroCustomer EngagementCustomer SuccessMspTelecommunications
15 Days Ago
Hybrid
Atlanta, GA
100K-150K Annually
Senior level
100K-150K Annually
Senior level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The Client Success and Implementation Manager ensures successful onboarding of technical solutions for enterprise and Telecom customers. Responsibilities include managing project timelines, providing operational support, translating business needs into technical solutions, and maintaining strong client relationships. Excellent communication and project management skills are essential.
Top Skills: CRMMS OfficeProject ManagementSaaSSalesforceTelecom
10 Days Ago
Remote
Atlanta, GA
169K-316K Annually
Senior level
169K-316K Annually
Senior level
Cloud • Software
The Senior Director of Business Strategy at Salesforce will lead business strategy initiatives aimed at enhancing customer success through the integration of CRM, AI, and Data. The role focuses on driving performance and career growth, while promoting company values and responsibilities to create a positive impact in the community.
Top Skills: AIBusiness StrategyCRMCustomer SuccessData
11 Days Ago
Atlanta, GA
155K-233K Annually
Senior level
155K-233K Annually
Senior level
Cloud • Software
The Manager/Sr. Manager of Sales Programs at Salesforce is responsible for enhancing sales team performance through strategic program design and implementation. This role involves analyzing sales data, collaborating with executive leaders, developing sales programs to fill pipeline gaps, and operationalizing these initiatives across teams while managing project success metrics.
Top Skills: CRMCustomer SuccessCustomer SupportData AnalyticsDigital TransformationExecutive CommunicationsGoogle SlidesManagement ConsultingPowerPointPresentation DesignSalesforceStorytellingStrategic MessagingVisual Storytelling
Internship
Hardware • Software
The Technical Sales and Consulting Internship involves sales, technical training, and hands-on experience in roles such as Business Development Representative, Account Manager, or Technology Consultant. Interns will develop sales strategies, communicate product benefits, and work alongside various teams to find new business opportunities.
Top Skills: Business DevelopmentCommunicationCustomer SuccessMarketingSalesTechnical Training
13 Days Ago
Atlanta, GA
135K-234K Annually
Senior level
135K-234K Annually
Senior level
Artificial Intelligence • Digital Media • Marketing Tech • Software
The Senior Customer Success Manager at Adobe is responsible for leading customer relationships and driving adoption of Adobe products. You'll develop success plans, ensure communication across stakeholders, champion innovation, and help customers maximize their investment in digital marketing solutions. Your role includes networking within accounts, identifying risks, and sharing best practices for continuous improvement in customer success.
Top Skills: CommunicationCustomer SuccessDigital MarketingProgram ManagementSoftware As A ServiceStakeholder EngagementStrategic Planning
16 Days Ago
Remote
Hybrid
Atlanta, GA
70K-80K Annually
Junior
70K-80K Annually
Junior
Marketing Tech • Software • Travel • Hospitality
The Customer Success Manager at Revinate will focus on client management and driving customer adoption of Revinate's solutions. Responsibilities include delivering product coaching, managing renewals, reporting customer outcomes, and providing feedback to the product team. The role requires building strong relationships and ensuring high levels of customer satisfaction.
Top Skills: Account ManagementBusiness ConsultingCustomer SuccessSaaSSales
23 Days Ago
Easy Apply
Atlanta, GA
Easy Apply
Senior level
Senior level
Cloud • Healthtech • Information Technology • Productivity • Software
The Strategic Customer Success Manager manages strategic customer portfolios, building relationships and driving value realization while achieving renewal and expansion goals. This role involves consultative engagement, strategic planning, problem-solving, and collaboration with cross-functional teams to ensure customer satisfaction and account growth.
2 Days Ago
Atlanta, GA
Junior
Junior
Gaming • Esports
The Supervisor, Customer Success leads a team to ensure customer satisfaction and effective support for Second Life users. Responsibilities include managing escalations, collaborating with cross-functional teams, supervising daily operations, and optimizing customer engagement strategies.
Top Skills: Crm PlatformsSalesforceZendesk
19 Days Ago
Remote
Atlanta, GA
121K-192K Annually
Senior level
121K-192K Annually
Senior level
Cloud • Software
The Heroku Senior Business Consultant will support customer inquiries and account renewals while leveraging technical knowledge of Heroku and Salesforce. Responsibilities include developing customer relationships, providing strategic recommendations, ensuring customer success through collaboration with cross-functional teams, and translating technical concepts into business terms.
Top Skills: Cloud ComputingCustomer SuccessHerokuSalesforceSQLTechnical ArchitectureTechnical SalesTechnical Solutions DevelopmentTechnology Consulting
19 Days Ago
Atlanta, GA
Junior
Junior
Information Technology • Software
The Generosity Growth Consultant will support the onboarding of new clients for Ministry Brands, ensuring a seamless transition from sales to implementation. This role focuses on understanding client needs, executing onboarding plans, resolving issues, and providing strategic guidance to accelerate revenue growth in collaboration with the Account Executive team.
Top Skills: Customer SuccessProject ManagementSaaSSalesStrategic Consulting
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