Top Customer Success Jobs in Ann Arbor, MI
The Community Transition Specialist will support adults and seniors with disabilities in reintegrating into their communities. This includes coordinating community resources, providing coaching, facilitating transition plans, and offering follow-up support services. The role emphasizes empowerment through understanding legal systems and human behavior.
The EH&S Training Specialist will manage the Safety Learning Management System, conduct safety training and audits, develop training materials, assess training needs, and ensure compliance with safety standards in a manufacturing environment. They will facilitate various training methods and monitor training outcomes to maintain a culture of safety.
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Develop and validate simulation models for electric vehicle range and energy consumption; utilize tools like MATLAB/Simulink; conduct energy analysis; collaborate with teams for optimization; perform simulations to evaluate performance factors; ensure accuracy through real-world data validation.
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As a Certification Specialist, you will handle agency reporting, process move-ins and recertifications, manage resident accounts, and send out notices, while ensuring detail orientation and time management in a deadline-driven environment.
The Geospatial Implementation Specialist will implement the Geonexus Integration Platform (GIP) for clients, guiding them through workshops, configuration, training, and user support. Responsibilities include setting up system environments, troubleshooting integration issues, and ensuring successful product adoption.
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The Renewals Specialist manages the contract renewal process, ensuring client satisfaction and communication. Responsibilities include contract oversight, analyzing performance data, collaborating with teams for upselling, and maintaining accurate documentation.
The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
As a Senior Product Support Specialist, you will troubleshoot product-related issues, provide exceptional customer support, collaborate with product and engineering teams, and enhance your understanding of ERP systems. Your role includes acting as an expert for customer inquiries, documenting solutions for future reference, and building strong relationships with customers to drive satisfaction and engagement.
The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
Top Companies in Ann Arbor, MI Hiring Customer Success Roles
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