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Top Customer Success Jobs in Ann Arbor, MI
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
As a Campus Intern, you will enhance the technology footprint at your college, serve as a liaison between CDW and campus stakeholders, and gain valuable customer-facing experience through mentorship and training.
Cloud • Security • Software • Cybersecurity • Automation
The role involves establishing customer relationships, driving product value, measuring performance indicators, and translating product usage into actionable advice.
Top Skills:
AIContinuous DeploymentContinuous IntegrationDevsecopsGit
Cloud • Security • Software • Cybersecurity • Automation
Coordinate with customers to achieve success with GitLab’s solutions, provide onboarding, manage escalations, and advise on best practices.
Top Skills:
Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Security • Software • Cybersecurity • Automation
As a Solutions Architect at Drata, you will utilize technical expertise to support customer success by ensuring effective platform implementation and integration, enhancing customer understanding and self-sufficiency, and advocating for customer needs within the organization.
Top Skills:
AWSAzureBashGCPJavaScriptJSONPythonReactRest ApisShellTypescriptUnix
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Fintech • Insurance • Payments • Social Impact • Financial Services
The Experience Banker provides support via multiple channels for banking products, assists clients with inquiries, and manages ticket workflows.
Top Skills:
ChatCommunication Tools (PhoneEmailMobile Banking ApplicationsOnline Banking SystemsVideo)
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills:
Cx DesignData AnalysisSurvey Design
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you will serve as the primary contact for customers, providing technical leadership, guidance, and support, while advocating for customers' needs and promoting best practices.
Top Skills:
Active DirectoryAWSAzureCifsConfluenceEsxGCPJIRALdapLinuxNfsSalesforceSmb
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Services Manager oversees client relationships in programmatic advertising, ensuring campaign success and account growth while coordinating with internal teams and preparing performance analyses.
Top Skills:
ExcelMS OfficePowerPoint
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Mobile • Productivity • Real Estate • Software
As an Implementation Manager, you'll lead client onboarding, manage implementation processes, and facilitate training while ensuring client satisfaction in a fast-paced environment.
Top Skills:
CanvaExcelGoogle SheetsGoogle SlidesSaaS
14 Hours Ago
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Healthtech • Insurance • Other • Sales • Software
As an Agency Account Specialist, you will manage a portfolio of agency accounts, ensuring successful onboarding, engagement, and retention while providing excellent service.
Top Skills:
Crm SoftwareGoogle Sheets
Healthtech • Insurance • Other • Sales • Software
The Agency Account Specialist manages small to mid-sized agency accounts, focusing on onboarding, engagement, and maximizing the value of Spark's offerings to enhance partner satisfaction and retention.
Top Skills:
Crm SoftwareGoogle Sheets
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Engineering Manager, you will lead a team to deliver customer success solutions, manage technical operations, and collaborate with stakeholders for effective feature releases.
Top Skills:
ETLFive9GitIntercomMedalliaNice WfmRestSalesforceSoap
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