Workday PMO Lead (PSA Experience Required)

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a “people first” culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees.

ERPA is a client-focused technology services firm committed to maximizing the value of our clients' Workday investments. We specialize in implementing Workday solutions for higher education and government organizations, while also providing comprehensive, ongoing support for clients across diverse industries. Our team partners closely with clients to optimize their Workday environments, offering services such as application management, Workday evolution and expansions (Phase X implementations), follow-on solutions, analytics, and continuously enhance the user experience.

Summary:

We are seeking an experienced and organized Workday Project Management Office (PMO) Lead to provide support for the Workday practice. This role requires a proactive individual with strong project management skills who can effectively ensure all operational and project management initiatives are executed smoothly and efficiently. If you thrive in a dynamic environment and have a passion for optimizing processes, we encourage you to apply!

Key Responsibilities:

• Provide Engagement Management support for initial and/or Phase X implementations, ensuring all deliverables and timelines are met.

• Serve as the Lead Workday Engagement Manager for AMS (Application Managed Services) accounts

• Ensure weekly hours are reported accurately and submitted on time across all accounts, coordinating with the relevant stakeholders

• Assist with Resource Management Office activities to support business growth and operational efficiency

• Complete all pre-hire activities for new hires, including preparing onboarding schedules, sending invites, submitting certification transfer or registration requests, etc.

• Act as the Workday project onboarding point of contact and take ownership of PM and Executive sponsor role assignments, project set-up, resource plan setup, and resource forecast setup

• Manage Workday certifications for all consultants within the Workday Practice (Process certification transfers and/or registration requests, track status, and ensure updates are completed timely for R1/R2 certifications.

• Reconcile Workday invoices with independent consultant hours and invoices within the internal systems

• Set up new projects in Smartsheet, JIRA, and SharePoint, ensuring all necessary resources and tasks are aligned

• Add resources to projects and track time billed for accuracy

• Conduct monthly reviews to ensure accuracy of time entered and billed for Schedule A projects, and resolve any variances

• Manage forecasting for entire project teams and make adjustments, as needed, to ensure accuracy

• Monitor and report on forecast vs actuals, both on an individual and team level, to ensure alignment with project goals

• Review Salesforce reports for probable and commit opportunities and adjust forecasting as needed

• Review invoicing processes and templates and make revisions as needed to ensure accuracy and efficiency

Experience and Education Requirements:

• Workday Partner PM/EM certification required and must remain in active status throughout employment at ERPA.

• 3+ years of Workday PMO experience, including professional services automations (PSA), is required

• Demonstrated ability to work on multiple engagements and deliver projects on time with limited supervision

• Experience using Workday, Smartsheet, JIRA, and SharePoint or similar project management tools

• Excellent organizational skills and attention to detail, with a focus on process improvement.

• Ability to manage multiple tasks and competing priorities in a fast-paced environment.

• Strong communication skills, both written and verbal.

• Experience with invoicing reconciliation, forecasting, and reporting is required

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job. 

Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification.

ERPA is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on successfully passing the pre-employment drug screen and background investigation which may include reference checks, criminal background investigation, and when applicable licensing verification. 

Applicants must be legally authorized to work in the United States on a full-time basis. We will not consider any applicants that require sponsorship for employment visa status either now or in the future.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!