Vice President Operations

Posted 9 Days Ago
Be an Early Applicant
Waco, TX
Senior level
Other • Real Estate
The Role
As Vice President of Operations, you will support the President in developing and promoting the company's business. You will implement plans, manage staff, and ensure communication flows between the company and its franchisees. You will also oversee the development and management of Franchise Business Coaches.
Summary Generated by Built In

Are you looking for a place where you can bring your drive?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level.
 

Bring your experience and be empowered to innovate.

As a Vice President of Operations, a typical day for you will include:

  • Supporting the President in the development, operation and promotion of the Company’s business and brand.
  • Assisting the President in the execution of short term and long-range plans and budgets for the concept based on corporate goals and growth objectives.
  • Developing and implement procedures and tools to promote communication and adequate information flow between the Company and its franchisees. Consistent communications to the franchise owners on system updates, upcoming events and other relevant information is required.
  • Hire, develop, oversee, and manage the staff of Franchise Business Coaches in order that they understand and execute their responsibilities correctly.
  • Manage other support personnel as may be assigned by the President. Provide this support team with consistent communication on upcoming events, systems updates and other relevant information

Bring your skills and be inspired to achieve success.

(Required qualifications)

  • Experience: Minimum of five (5) plus years of relevant business, industry, or system experience
  • Skills:
    • Proven experience building relationships
    • Outstanding communication skills
    • Mastery of MS Office
    • A track record of setting goals and delivering results
    • Enthusiastic learner with a positive attitude
    • Leadership skills. Business acumen.
  • Education: Bachelor’s degree
  • Schedule / in-office requirements:
    • Hybrid in office requirements. This role will be based out of Waco, Texas and relocation will be required.
    • Travel as needed or determined by President

Bring your goals and be enabled to reach them.

  • Competitive Pay: Commensurate with experience
  • Schedule: Full time M-F
  • Benefits: Check out our benefits offerings here
  • Financial Benefits: Equity and annual bonus opportunities
  • Perks: Paid time off, Paid holidays, Recess breaks, wellness programs

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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The Company
HQ: Waco, TX
501 Employees
On-site Workplace
Year Founded: 1981

What We Do

Neighborly is a holding company of 21 service brands focused on repairing, maintaining and enhancing consumers’ homes and businesses and is the world’s largest home services franchisor serving 8.9 million+ customers. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 14 service categories in the United States and in Canada. The company was founded in 1981 as Dwyer Group and is based in Waco, Texas. Neighborly now has nearly 3,600 franchisees and 10 corporate support centers throughout North America, U.K. and Germany.

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