Risk Management - Product Portfolio Operations Manager - Vice President

Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Risk Management - Product Portfolio Operations Manager - Vice President in the Consumer & Business Banking (CBB) Risk Management group, you will join our dynamic Risk Product Planning & Agile Transformation Team, dedicated to developing, managing, and supporting risk products that enhance risk-weighted decisions for our consumer banking products. Our team plays a pivotal role in standardizing Agile processes, coordinating financial planning and reporting for a budget exceeding $300MM, and facilitating the integration of cloud capabilities across risk products. We collaborate closely with product owners, finance, and technology teams to drive innovation and efficiency.
We are seeking a highly skilled Agility Product Portfolio Operations Manager to lead and coordinate agility practices and reporting for our Risk portfolio, which includes 7 risk products and a $200MM technology labor budget. This role requires effective collaboration across products and key stakeholders in cross-functional departments. You will be instrumental in preparing semi-annual product portfolio reviews with Consumer and Community Banking (CCB) senior leaders, delivering monthly risk portfolio updates, agility metrics, JIRA Align reporting, and control quality monitoring.
Job Responsibilities:

• Coordinate and manage agility practices and reporting for the Risk portfolio.
• Collaborate with cross-functional teams to ensure alignment and effective communication.
• Prepare and present semi-annual product portfolio reviews to CCB senior leaders.
• Deliver monthly risk portfolio updates.
• Monitor and report on agility metrics, JIRA Align data, and control quality.
• Partner with Corporate Technology agility and portfolio management teams to standardize best practices.
• Implement and track Pulse Survey action items, product control, and hygiene monitoring.
• Drive process improvements to enhance efficiency and effectiveness.

Required qualifications, capabilities, and skills:

• Bachelor's Degree
• 5+ years of Strong understanding of agility practices and metrics.
• 5+ years of Excellent executive-level communication, presentation, and writing skills.
• 5+ years of analytical skills for summarizing agility, control, financial, and data hygiene graphs and metrics.
• Proven ability to work collaboratively in a fast-paced, cross-functional environment.

Preferred qualifications, capabilities, and skills:

• 2+ years in Financial Services, Consulting, or other related fields
• Good working knowledge of JIRA and JIRA Align tools

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.