As a UX Analyst in LegalMatch Philippines, your job is to help the company deliver better products by conducting regular evaluation and testing of our software from an end-user perspective. Your output will contribute towards improving existing features and developing new feature ideas for potential implementation.
Responsibilities:
- Understanding how end users are interacting with our various products and use this knowledge along with your user testing and usability experience to question and identify defects and improvements
- Conducting regular testing for user experience, ensuring that users are learning and using our interfaces more quickly and effortlessly; reporting test findings to Product and QA teams
- Looking into various blockers for conversion and propose improvements
- Working with other analysts in the company to determine baseline for task success rate, time on task, user error rate, and others; conduct analysis and testing in order to help us improve performance based on these measures
- Ensure user journey meets business & customer standards, highlighting issues or improvements during requirements / testing phases
- Work collaboratively with various stakeholders to meet the needs of customers, contributing domain knowledge and ideas that will help us develop better features for LegalMatch customers.
- At least 3 years of experience as a UX tester/Analyst.
- Creative and tech savvy
- With thorough understanding of UX design, information architecture, and testing for conversion; a background in design thinking will be great
- Passionate about UX and quality
- Proactive and a great communicator
Our ideal candidate possesses the following traits:
- proactive, adaptable, and flexible
- highly professional
- has the willingness to go the extra mile to achieve desired outcomes
- with strong collaboration and communication skills to work effectively with cross-functional teams
- with strong problem-solving skills
- committed to continuous improvements and willing to experiment with new approaches and techniques to work processes
Top Skills
What We Do
LegalMatch was established in 1999 as a free, Web-based exchange to help individuals and small businesses make educated decisions when choosing a lawyer. Today, LegalMatch is the industry leader in legal marketing through our attorney/client matching services and is the best way to find the right lawyer. We are the premier marketing partner providing Legal Marketing Services for the solo and small firm attorney. Powered by leaders in engineering, law, membership services, marketing and administration, LegalMatch operates in all 50 states, and has developed a comprehensive team of legal marketing specialists that serve both consumers and the legal profession. The company is based in San Francisco, CA with offices in Austin, TX, Las Vegas, NV, and Reno, NV.
"LegalMatch helps clients find the right attorney and attorneys effectively market their practice."
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