Sr. Transformation Program Manager

Posted 4 Days Ago
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Grand Rapids, MI
Senior level
Fintech • Software • Financial Services
The Role
The Transformation Program Manager will oversee programs within the Transformation Office, enhancing operating and technology models through stakeholder collaboration, program planning and execution, and change management. Responsibilities include managing cross-functional teams, evaluating program health, ensuring fiscal discipline, and driving process improvements across regions.
Summary Generated by Built In

Job Title: Sr. Transformation Program Manager 

Department: Transformation 

Location: Any Acrisure Office 

 

About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination, and more. 

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our entrepreneurial spirit defines our culture and all that comes with it: innovation, client-centricity, and an indomitable will to win.  

Job Summary: 

Senior Transformation Program Managers within Acrisure’s Transformation Office are assigned to lead strategic programs. The role requires driving strategic alignment, fostering synergies, and delivering scalable solutions that support the organization's long-term vision while ensuring operational excellence and stakeholder trust. 

Candidate must be able to work at an Acrisure Office 4 days a week to be considered for this position. 

Responsibilities: 

  • Lead divisional transformation initiatives, aligning systems, tools, and processes across functional teams to foster operational synergies, scalability, and sustainable growth. 

  • Guide stakeholders, including leadership, and act as a trusted advisor to define and implement an optimal operating and technology model, aligning transformation efforts with the company’s long-term vision. 

  • Facilitate cross-functional collaboration to develop and implement innovative, scalable solutions tailored to address complex, enterprise-wide business challenges. 

  • Form and nurture high-performing project teams, ensuring program objectives are met while delivering high-impact outcomes. 

  • Develop, manage, and report on program health metrics for a portfolio of initiatives, ensuring stakeholder requirements are met and driving measurable business value and impact. 

  • Provide data-driven insights to senior leadership, supporting strategic decision-making and identifying growth opportunities within the divisional structure. 

  • Lead the creation and execution of strategic roadmaps, ensuring alignment with enterprise-wide objectives and divisional priorities to drive long-term success. 

  • Collaborate with Solutions Architects to design and implement process improvements and scalable solutions across a diverse ecosystem of business lines and verticals. 

  • Partner with cross-functional teams to ensure seamless stakeholder engagement, foster organizational change, and maintain consistent messaging throughout the enterprise. 

  • Balance strategic oversight with tactical execution, proactively mitigating risks, resolving escalated issues, and maintaining program momentum. 

Key Skills: 

  • Strategic mindset and problem-solving: ability to proactively tackle complex challenges and lead transformative initiatives across large-scale organizations. 

  • Stakeholder engagement and influence: proven capability to build trust-based relationships with senior executives and key stakeholders, driving alignment and high-stakes decisions. 

  • Enterprise initiative leadership: expertise in managing enterprise-level programs, proactively mitigating risks, and delivering measurable business outcomes in dynamic environments. 

  • Thought leadership and personal credibility: ability to guide executive teams through high-impact trade-offs and achieve consensus on strategic priorities. 

  • Performance and collaboration: ability to drive exceptional results while fostering a culture of trust, accountability, and collaboration across teams. 

  • Program management expertise: proficiency in advanced methodologies to deliver scalable solutions and actionable recommendations. 

  • Servant leadership: the ability to balance strategic oversight with tactical support, prioritizing organizational success over personal recognition. 

  • Emotional intelligence and adaptability: adept at navigating complex interpersonal dynamics, fostering trust, and adapting strategies in real time. 

  • Strategic insights and decision-making: proven ability to deliver rapid, data-driven insights to inform high-stakes decisions. 

  • Communication excellence: simplifying complex concepts and presenting actionable insights to executive-level audiences. 

  • Change management mastery: expertise in designing and executing enterprise-wide change strategies for seamless adoption and lasting impact. 

 

Education/Experience: 

  • Bachelors degree (or higher) in Business Administration or related field and a minimum of 7+ years of experience leading large-scale transformational programs, with proven success in delivering measurable business outcomes. 

  • Experience working with the insurance industry, i.e., underwriting, binding, broking, claims, or other services, required. 

  • Demonstrated ability to lead cross-functional teams and collaborate with senior executives in high-stakes environments. 

  • Expertise in enterprise-wide change management strategies, including stakeholder engagement, communication, and adoption frameworks. 

  • Extensive experience and comfort managing several concurrent projects, balancing strategic objectives with detailed program execution. 

  • Strong proficiency in program and portfolio management methodologies (e.g., PMP, Agile, Lean Six Sigma). 

  • Exceptional ability to analyze complex data, provide strategic insights, and inform executive decision-making. 

  • Experience leading large change initiatives using industry best practices tools and methodologies. 

  • Advanced user of MS Office, SharePoint, project management, business process management, business intelligence, and CRM tools 

  • Exceptional verbal and written communication skills, with the ability to simplify complex concepts for diverse audiences, including executive leaders. 

  • High emotional intelligence and adaptability, fostering trust and collaboration across all levels of the organization. 

  • PMP, or similar certification, required. 

Benefits & Perks: 

  • Competitive Compensation 

  • Industry Leading Healthcare 

  • Savings and Investments 

  • Charitable Giving Programs  

  • Opportunities for Growth 

  • Parental Leave 

  • Generous time away 

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh. 

For more, visit www.Acrisure.com  or learn more here 

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

The Company
HQ: Grand Rapids, Michigan
3,983 Employees
On-site Workplace

What We Do

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.

Discover more at www.Acrisure.com.

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