Training Operations Coordinator

Great that you're thinking about a career with BSI!

Purpose of Position:

The primary purpose of the position is to manage back-office coordination for the Training Department and maintain BSI management systems standard of course delivery. The role has responsibility for the overall effectiveness of activities and for the ongoing implementation of best practices in the Region.

Location: Riyadh

Key Responsibilities & Activities: 

• Following the Training Operations Processes and procedures from a sales contract signed till the Training certificates are issued and released coordinating  with both Sales and Accounts team

• Make sure we achieve the Target Revenue and profit every month

• Proper coordination with Trainers Hotels Travel Agencies and Courier Companies

• Making sure the proper handling and delivery of Training materials to clients

• To present during and after for any assistance with the Trainers and Delegates.

• Timely collection of Course returns from the Trainers after the course

• Timely issuance of Training certificates

• Making sure proper documentation of Training Records on Time and facing Audits

• Handling Training Contracts in SAP for invoices

• Handling of Training Operations details in SalesForce

• Day-to-day support to the Operations Team Leader, Sales Team, ( public and in-house)  , and Accounts team

To Be Successful In The Role, You Will:

• Be based in Riyadh

• Be a fresh graduate with a Bachelor's Degree in Business Administration

• Have a good command of English and Arabic

• Proficiency in MS Office

• Knowledge of Salesforce will be considered an advantage

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D&I Policy  

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive. 

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.  

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.