Training Operations Coordinator

Posted 2 Days Ago
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Saudi Arabia
Entry level
eCommerce
The Role
The Training Operations Coordinator will manage back-office coordination for the Training Department, ensuring effective course delivery, handling documentation, and supporting sales and operations teams. Responsibilities include coordinating with trainers and clients, managing training materials, issuing certificates, and maintaining records.
Summary Generated by Built In

Great that you're thinking about a career with BSI!

Purpose of Position:
The primary purpose of the position is to manage back-office coordination for the Training Department, and maintain BSI managements systems standard of course delivery. The role has responsibility for the overall effectiveness of activities and for the ongoing implementation of best practices in the Region.

Location: Riyadh

Key Responsibilities & Activities:

  • Following the Training Operations Processes and procedures from a sales contract signed till the Training certificates are issued and released coordinating with both Sales and Accounts team

  • Make sure we achieve the Target Revenue and profit every month

  • Proper coordination with Trainers Hotels Travel Agencies and Courier Companies

  • Making sure the proper handling and delivery of Training materials to clients

  • Timely collection of Course returns from the Trainers after the course

  • Timely issuance of Training certificates

  • Making sure proper documentation of Training Records on Time and facing Audits

  • Handling Training Contracts in SAP for invoices and details of training operations in Salesforce.

  • Day-to-day support to Operations Team Leader , Sales Team, ( public and in house), and Accounts team

  • Produce and submit all weekly and monthly reports, expense sheets etc., within agreed timescales

To Be Successful In The Role, You Will

  • Be based in Riyadh

  • Be a fresh graduate with a Bachelor's Degree in Business Administration

  • Have a good command of English and Arabic

  • Proficiency in MS Office

  • Knowledge of Salesforce will be considered an advantage

#LI-MC1

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

Top Skills

Salesforce
SAP
The Company
Herndon, VA
9,165 Employees
On-site Workplace
Year Founded: 1901

What We Do

BSI is your business improvement partner. We have shaped best practice for over 100 years, partnering with organizations to accelerate progress and create impact for a fairer society and sustainable world

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