Talent Development Specialist

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most. 

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers. 

Why you should be@GBG

Reach

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.

This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world. 

Trust

When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.

This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.

About the role

This is a fantastic opportunity to contribute to a dynamic, evolving talent development agenda and help shape the future success of GBG through impactful learning and development initiatives.

As part of the global People & Talent Team, this exciting and varied role will play a key part in supporting the delivery of the talent development strategy at GBG. Reporting to the Director of Talent Development, you will support the development and execution of initiatives that drive a best-in-class employee experience, ensuring our people have the skills, knowledge, and capabilities to thrive.

What you will do

• Support the design, implementation, and continuous improvement of talent development programs aligned with business needs.
• Partner with key stakeholders across the business to ensure learning and development initiatives support strategic objectives.
• Support the People team to evolve the onboarding experience to ensure new hires integrate effectively and efficiently into GBG.
• Drive the adoption and engagement of our 'digital first' learning platform (be/developed – Cornerstone) to enhance learning experiences.
• Support the continuous evolution and embedding of our new performance management approach.
• Provide guidance, tools, and training to line managers to enhance leadership capability and team performance.
• Identify core skill gaps within the business and recommend scalable and simplified development solutions.
• Support the implementation of skills frameworks across the business, ensuring alignment of our development programmes.
• Act as a subject matter expert, keeping up to date with industry trends and best practices in talent development and learning.
• Lead the relationship with key third party learning solution providers to ensure value for money and optimisation. Specifically, QA Learning and Udemy.
• Working closely with the People team to leverage reporting on training activity to ensure breadth of coverage, maximum impact and learning evaluation.

Talent Development & Learning

• Experience in talent development, learning & development, or related HR disciplines, ideally within a fast-paced, global environment.
• Good learning design experience with knowledge of adult learning theory and a concern for end-user experience (alternate delivery channels e.g. digital, hybrid and mobile desirable)
• Specific experience in the design and delivery of leadership and management programmes
• Skilled facilitator with a proven track record in delivering successful blended learning solutions

Digital Expertise:

• Experience working with Learning Management Systems (Cornerstone experience advantageous).
• Strong digital expertise, leveraging technology and AI to create and enhance learning and development materials.

Project Management:

• Ability to manage multiple projects simultaneously.
• Attention to detail and a solutions-focused approach.
• A proactive, adaptable mindset with a passion for developing people and improving processes.

Facilitation & Presentation:

• Strong facilitation and presentation skills, with the ability to engage and inspire diverse global audiences.
• Strong stakeholder management skills, with the ability to collaborate and influence across different teams and functions.
• A flexible approach to working may occasionally be required to support our teams across multiple time zones

Additional Qualifications:

• Qualification or accreditation in a related field such as CIPD, TAP or LPI
• Accredited in Psychometric testing desirable but not essential (SHL advantageous)
  

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also check out our career site .

Why not apply and make life@GBG work for you?