Talent Acquisition Specialist

Hi there! We’re CyberCare, a member of the Tesonet Accelerator. Our team of 400+ professionals shapes how global technology companies provide customer care.

We make techworld easy! Our expert customer support teams work hand-in-hand with smart, AI-powered automation solutions—such as chatbots and ticketbots, which are developed in-house by CyberCare AI Labs—to deliver smooth and stress-free customer experiences.

Resolving 11+ million cases annually across 170+ countries, we’re proud to provide world-class customer service to top tech companies such as NordVPN, Surfshark and more.

Your Day-to-Day Tasks

• Building excellent candidate experience during the recruitment process;
• Sourcing and screening candidates from different channels: job board searches, referrals, and other sources;
• Interacting with potential candidates on social media and professional networks;
• Organizing and conducting interviews;
• Taking a part in various initiatives for perfecting the recruitment processes;
• Building talent pipelines for future hiring needs;
• Hiring entry-level candidates for a Customer Support role;
• Taking initiative in daily operations and taking care of hiring-related documentation;
• Representing the company online and offline.

What We Expect

• Previous experience in recruiting or similar roles would be considered an advantage;
• Detail-oriented, tech-savvy personality;
• Positivity and proactive attitude;
• Eagerness to try new things and ability to think outside the box;
• Ability to work in a fast-paced environment;
• Fluency in English and Lithuanian, both verbally and in writing;
• Ability to work full-time.

What We Offer

• Confident First Steps. We’ll guide you through onboarding, mentorship programs, and expert support every step of the way.
• Professional Development. Take control of your growth with access to an internal library, 20 hours/month for IT studies at Turing College, online guest speakers, soft and hard skill training, and Udemy access.
• Career Opportunities. Each year, around 30% of our team members advance their careers within CyberCare and other Tesonet Accelerator companies like NordSecurity, Surfshark, Mediatech, and Oxylabs, taking on new roles in product development, data analytics, marketing, sales, and more.
• Well-being Benefits. Prioritize your health with in-house physical trainers, 24/7 access to a free gym, private health insurance (for physical and mental health), or a wallet topped up with funds after 3 months.
• Office Perks and Comfort. Enjoy hybrid work (after trial), an office with a music studio, chill zones, table tennis, PS5, sleeping room, snack-ready kitchen, bun breakfasts every Friday, public transportation discounts, and the flexibility to travel the world while working.
• Technologies. Work with the latest tech, software, and gadgets, plus Nord Security products to secure your personal devices.
• Company Events. Join regular internal events, quarterly team buildings, OKRs events, workshops, and workation trips.
• Time Off and Extra Goodies. Take extra time off for rest, anniversaries, or life’s special moments. Enjoy gifts for new parents, weddings, graduations, and birthdays, along with family/partnership policies, partner discounts, and referral bonuses.
• Gross Salary. 1490 - 1850 EUR/month (performance bonuses after the probation period).