49 Solutions is seeking a talented User Researcher/Designer to join our team in support of Shared Services Canada (SSC). In this role, you will conduct user research and design user-centered solutions that enhance the overall user experience. Your expertise will be critical in understanding user needs, translating them into actionable insights, and collaborating with cross-functional teams to create effective and engaging product designs. If you are passionate about improving user experiences and making a difference in government services, we want to hear from you!
If this matches your expertise, please send us your CV, and let's discuss the opportunity further. Feel free to share this posting with anyone you think may be a fit!
Key Responsibilities:
- Conduct user research through interviews, surveys, and usability testing to gather insights on user needs and behaviors.
- Analyze research findings and present them to stakeholders in a clear and compelling manner.
- Create user personas, journey maps, wireframes, and prototypes to guide design and development.
- Collaborate with design and development teams to ensure user-centered design principles are incorporated into projects.
- Iterate on designs based on feedback and research results to continuously improve user experiences.
- Stay current with industry trends and best practices in user experience design and research.
Required Qualifications & Skills:
- A degree in Design, Human-Computer Interaction, Psychology, or a related field.
- A minimum of 5 years of experience in user research and design.
- Strong proficiency in design and prototyping tools such as Adobe XD, Sketch, Figma, or similar.
- Experience with usability testing, A/B testing, and data analysis.
- Excellent communication and presentation skills to effectively share research findings and design concepts.
- Ability to work collaboratively in a team-oriented environment.
- Understanding of accessibility standards and best practices in user experience design.
- Federal Government experience is an asset.
- Must possess a Secret Security Clearance.
Top Skills
What We Do
At 49 Solutions we consistently deliver top quality consulting services, supporting both business and technology. We work alongside our clients to assess their needs and ensure our approach, recommendations and move-forward plan will deliver the results they expect and the value they deserve.
Our clients have mandates; our expert consultants help them develop comprehensive strategic plans to achieve their goals. We understand the machinery of government and how to articulate plans to meet the needs of central agencies, senior managers and program administrators. We can facilitate direction setting, research and analyze the issues, outline the options and define resource requirements. 49 Solutions will bring together project management, communications, human resource, IT and finance professionals to help you do what you set out to do.
The core of our business foundation is trust. When you work with 49 Solutions, you can count on us to bring the right skills and capabilities to the table, at the right place and at the right time, in order to achieve a successful outcome. The majority of our clients are repeat customers who time and time again reach out to 49 Solutions as their first call when a new project, deliverable, or issue lands on their desk. We are well versed in both business and technology and often become the bridge between the two, creating cohesive projects that achieve desired outcomes.
