Sr. UX Designer

Sr. UX Designer​

About Us:

ShipperHQ, headquartered in Austin, TX, is shaping the future of e-commerce shipping with industry-leading software solutions. Established in 2009, we are a trusted provider of shipping software for e-commerce businesses, catering to both SMB and Enterprise clients. With a global team of 50+ and over 30 members based in Austin, Texas, we’re searching for a seasoned UX Designer with a passion for user experience design, UI frameworks, and data visualization to help drive impactful user experiences.

What You’ll Do:

As a Sr. UX Designer at ShipperHQ, you'll play a central role in shaping the future of how e-commerce brands manage their shipping. You'll design intuitive, visually stunning, and data-driven user interfaces that make complex shipping processes easy to navigate and use. Collaborating with product managers, engineers, and marketers, you'll help refine the core product and create next-gen analytics tools. Your work will directly impact how the world’s most recognized brands optimize their shipping operations.

Your Impact:

• Execute user experience, interaction, and visual design as part of a multi-disciplinary team.
• Develop and enhance UI frameworks, ensuring consistency, scalability, and a user-friendly experience across the platform.
• Help translate complex requirements into clear, engaging design prototypes and user flows.
• Research design and industry trends, including technology.
• Consult and collaborate with stakeholders on designs, requirements, and strategies.
• Use data visualization best practices to build intuitive charts and dashboards that communicate key insights to end-users.
• Conduct user research and testing, continuously iterating on designs based on real-world feedback to drive improvements.
• Produce wireframes, high-fidelity prototypes, and designs that align with ShipperHQ’s vision and exceed user expectations.
• Perform other duties as assigned including design and expert reviews, participating in product research, presenting to customers, leadership, and partners, etc.

What We’re Looking For:

• Experience: 
  • 5-8 years in UX/UI design, preferably with a focus on user experience, analytics, and data visualization within SaaS or e-commerce products. 
  • Proven experience with UI frameworks, designing and refining scalable components, and understanding the complexities of data-heavy interfaces.
  • Expert-level conceptualization and visual communication ability, as well as drawing and sketching techniques, as appropriate.
  • Successfully delivered significant new product design improvements (features) to market.
  • Expert-level knowledge and understanding of functional user stories to refine and enhance solutions within the team.
  • Experience with design patterns and systems, processes including Design Thinking
  • Understanding of standard software project management practices, including Agile
  • Experience in user research, usability testing, and data visualization techniques.
• Technical Proficiency:
  • Strong command of design and prototyping tools (Figma, Sketch, Adobe XD)
  • Successfully and directly created wireframes and visual design comps within specific guidelines.
• Skills: 
  • Excellent attention to detail, with a creative and analytical mindset for solving complex design challenges. 
  • Able to balance user needs with business objectives and technical constraints.
• Attitude: 
  • Proactive and organized, and thrive in dynamic, fast-paced environments.
  • A problem solver who enjoys working collaboratively, embraces feedback, and continually seeks ways to improve the user experience.

Why ShipperHQ?

This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies because of our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• Enjoy 22 days of PTO plus public holidays
• Benefit from 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave

Logistics:

• This is a full-time position
• Remote work available within the US; preference for a local candidate to work in a hybrid model from our Austin, TX office two days per week 
• Compensation is based on experience.

At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity